AutoNation Collision Center Margate

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I rate my satisfaction 10, in part because of the end product (the repair), but especially because of the exemplary performance (10++) of Jan throughout the 5 weeks my SUV was at AutoNation. His attentiveness, efficiency, communication skills, knowledge and general professionalism was truly exceptional. AutoNation is most fortunate to have such an outstanding employee .

Customer Service - 5.0/5.0 -

I rate my satisfaction 10, in part because of the end product (the repair), but especially because of the exemplary performance (10++) of Jan throughout the 5 weeks my SUV was at AutoNation. His attentiveness, efficiency, communication skills, knowledge and general professionalism was truly exceptional. AutoNation is most fortunate to have such an outstanding employee .

Returned Clean

My Experience - 5.0/5.0 -

Excellent courteous, knowledgeable staff and techs. Repairs were professionally done, car looks as original. THANK YOU!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jan Miranda Nieves was very professional, and attentive, he keep me posted of everything was going on in my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jan Miranda Nieves was very attentive and keep me posted with everything updates about my car , am very happy with the service

Customer Service - 5.0/5.0 -

The care looks great the communication between me and Jan that was in charge of my car was very professional and nice

Returned Clean

My Experience - 5.0/5.0 -

I’m very happy with the service. Walker my collision specialist has been very communicative updating me the status of my car and status of the claim from the insurance. Very happy with the service & the work !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have no issue whatsoever . This is my 2nd collision ( not my fault ) and I always happy with the service & workmanship. Besides your shop is an authorized collision for my car make which a big decision making on my part

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Omar was a great communicator and kept me informed periodically until my car was completed. He also followed up after I returned home to insure I was satisfied with the vehicle repair and condition. Great job& great service. Thank you.

Likely to Recommend - 5.0/5.0 -

Great customer service - exceptional work

Repair Quality - 5.0/5.0 -

Auto Nation did a great job and they communicated very well throughout the process

Customer Service - 5.0/5.0 -

Omar was super

Returned Clean

Likely to Recommend - 3.5/5.0 -

I would recommend if the quality of the job (not considering paint-match) was paramount, without regard to cost. But, the cost of using Autonation was three times the average estimate provided by other collision centers. A plastic bumper cover and a headlight should not cost $8000 to fix, even on a Mercedes. Also, I asked that the mirror, which had a minor scratch unrelated to the accident, be repainted (even at extra expense to me, if billed) since paint work was needed anyway and when I got the car back, the mirror had not been touched. Also, the interior rear sunshade was to be replaced with the MB part I provided, and it was not done. Also, the color of the repaired part does not match the remainder of the car, non-metallic white.

Repair Quality - 3.5/5.0 -

Paint doesn't match and a small "extra" bit of paintwork (even if I needed to pay for it over the insurance reimbursement) was never completed.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Outstanding

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Omar and victor were very accommodating and helpful. They made it as pleasant an experience as possible

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I moved to Palm Beach county 2 years ago. I have 2 Mercedes, a S 63 AMG and a SL 63 AMG. In the last several months I brought my S 63 AMG for body work and Roger Keehfus handled both jobs. He was always very professional and was very friendly to me. The work was "Top Noch". In addition, David Rhy in service always was extremely professional, polite and a nice person. Lastly, more then one time I have recommended your dealership. Keep up the good work. Dennis Glassberg

Customer Service - 5.0/5.0 -

Roger who is handles collision claims was profession, friendly and got my job completed in a very timely manner. I am very pleased.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Omar and his staff represent the very best in customer service and reflects the true quality that Mercedes-Benz strives for! From the beginning Omar let me know what was going on with the repair project, cost estimates and projected date of completion. The E-350 is better than new and my hat is also off to the techs that worked on the car! Just an amazingly positive experience for me!

Likely to Recommend - 5.0/5.0 -

Have already recommended to friends that they check you out!

Repair Quality - 5.0/5.0 -

Absolutely a great customer service experience! Omar is wonderful-he calls with updates, answers questions accurately and cares about doing quality work! The car was beautifully repaired and i thank Omar for all his help!!

Customer Service - 5.0/5.0 -

You are lucky to have Omar representing Auto Nation and Mercedes!

Returned Clean

My Experience - 5.0/5.0 -

I was kept aware of the status of the repairs as they were being done so I knew what to anticipate.

Likely to Recommend - 5.0/5.0 -

Very happy with the service and their ability.

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0