AutoNation Collision Center North Richland Hills
In operation 10 years.
Full service Collision Repair facility, located at AutoNation Hyundai North Richland Hills Texas. We offer a Lifetime warranty, body and mechanical repairs as well as towing if needed. We accept walk ins or call for appt @817-548-4660
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took longer than we were told
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Unfortunately, I just tell the story about how my expectation was not met.
Repair Quality - 2.0/5.0 -
I am disappointed about how a certain aspect of the repair was handled.
Customer Service - 2.0/5.0 -
I am disappointed about how a certain aspect of the repair was handled. The impact was on the passenger side of the vehicle. However, the front driver side rim was damaged in the accident. I?m not sure how but the rim damage was not there before the accident. I pointed it out when we first took the vehicle in. I asked for the repair quote and did not see the driver side front rim on there. I emailed and called. The second time I called, I was told it would be taken care of. When the repair was completed what do you think was the first thing I checked? No, it was not handled, and I was told it would not be covered at pickup. It is not so much the fact that it was not covered; it is the fact that I chased the issue from day one. I would be much more satisfied if I was flat out told it would not be covered and could fixed for X dollars. Look at my position. I have been without the car for 5 weeks and it is the last thing I feel like doing is chasing a place down to repair the rim and messing with it. Even If I was charged, I would have much rather have it taken care of in one go. It completely masked the excellent work you did on the other side because all I see is the rim and expectation that was not taken care of.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Service advisor was friendly but the receptionist lacks customer service skills.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service. Communicates well with customer with status of vehicle.