AW Collision Autobahn

4.7 (132reviews)
90%
1662 Industrial Rd,  San Carlos,  CA  94070

In operation 16 years.

AW Collision is a certified auto repair shop for Mercedes-Benz and BMW vehicles.

Payment Types
  • Discover Card
  • MasterCard
  • Visa
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
BMW
Mercedes-Benz

Reviews (132)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional workmanship and professional service. Many highlight the excellent communication throughout the repair process, with staff providing regular updates and progress photos. The quality of repairs receives outstanding feedback, with customers noting perfect paint matches and cars looking brand new after service. Staff members are frequently commended for their professionalism, friendliness, and going above and beyond expectations. The shop excels at handling insurance coordination, making the process stress-free for customers. Vehicle cleanliness upon return is consistently appreciated, with many noting cars are returned cleaner than when dropped off. However, some customers mention timing challenges, with repairs occasionally taking longer than initially estimated, and a few experienced communication gaps requiring follow-up calls for status updates.
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"AW did a beautiful job on our car. The repair is undetectable, with a perfect paint match."
"AW Colision did an excellent job of removing deep vandalism scratches in my 2023 BMW 8 series coupe and a dent ..." Read more
"The repair work went above and beyond, really being thorough checking for damage and making sure all was accounted ..." Read more
"The repair was perfect and completely restored everything to be the original. It was spotless without any sign ..." Read more
"... frustrating process. And after all the back and forth, the new mirror that was fixed isn't even able to be pushed in like the other one is and how it was before. But ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Very hard to get hold of James to get an update. Also no proactive updates on the status of the repair and pickup time.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

This is my 2nd time I believe ending up bringing my car to this shop. My advisor/ James is professional and I actually would not trust my car to anyone else. They always do the best job.

Customer Service

Returned Clean

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Repair Quality

Administrative staff is cordial and efficient; communication regarding cost transparent; work on car is great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Absolutely

Repair Quality

Very thorough and efficient

Customer Service

Super professional and welcoming

Returned Clean

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Repair Quality

Super friendly, and very knowledgeable

Customer Service

Returned Clean

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Repair Quality

Very good

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you very much for performing a great job!!

Likely to Recommend

Repair Quality

It was a frustrating process. And after all the back and forth, the new mirror that was fixed isn't even able to be pushed in (like the other one is and how it was before). But I was so exhausted from dealing with it that I have not followed up.

Customer Service

Returned Clean

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Repair Quality

Customer Service

It was great!

Returned Clean

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High quality workmanship done with OEM parts on my BMW.

Repair Quality

Customer Service

Gil Mendoza was great to work with. Explained the work to be done. Kept me posted on progress.

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Repair Quality

Customer Service

Good service

Returned Clean

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Repair Quality

Gil and the team there are amazing.

Customer Service

Returned Clean

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Repair Quality

Everything was great. Gilbert is a true pro!

Customer Service

Returned Clean

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Repair Quality

Great customer service!

Customer Service

Returned Clean

My Experience

Gil was very helpful and a pleasure to work with. The car looks like new

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Repair Quality

Customer Service

Returned Clean

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I’m telling everyone!

Repair Quality

Work is great customer service is one of the best I’ve ever encountered. Gil and staff are amazing. I was recommended by my brother and I will also recommend anyone who needs their car fixed! Thank you!

Customer Service

Great work

Returned Clean