AW Collision Autobahn
In operation 16 years.
AW Collision is a certified auto repair shop for Mercedes-Benz and BMW vehicles.
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| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0 -
Without question!
Repair Quality - 5.0/5.0 -
I cannot say enough good things about AW Collision in Belmont. Unfortunately, I’ve had to bring my car in more than once due to other people’s negligence—but each time, the AW Collision team has made the stressful process incredibly smooth and easy to manage. From start to finish, the experience is nothing short of exceptional. The staff is professional, friendly, and highly skilled. The quality of work is top-notch—the attention to detail, finishing touches, and overall craftsmanship truly make your car look brand new. They deliver with speed and precision, and most importantly, they keep you in the loop every step of the way. I want to especially spotlight James S. and Chelsea. They are the heart of this location—kind, communicative, and incredibly professional. They are always prompt to respond, answer every question with patience, and go out of their way to make sure I’m taken care of. Over the years, they’ve become more like dear friend's than just people in the service industry. AW Collision is the only place I trust with my car. Their combination of skill, service, and genuine care is unmatched. I wholeheartedly recommend them to anyone needing collision repair—you won’t find a better team.
Customer Service - 5.0/5.0 -
I cannot say enough good things about AW Collision in Belmont. Unfortunately, I’ve had to bring my car in more than once due to other people’s negligence—but each time, the AW Collision team has made the stressful process incredibly smooth and easy to manage. From start to finish, the experience is nothing short of exceptional. The staff is professional, friendly, and highly skilled. The quality of work is top-notch—the attention to detail, finishing touches, and overall craftsmanship truly make your car look brand new. They deliver with speed and precision, and most importantly, they keep you in the loop every step of the way. I want to especially spotlight James S. and Chelsea. They are the heart of this location—kind, communicative, and incredibly professional. They are always prompt to respond, answer every question with patience, and go out of their way to make sure I’m taken care of. Over the years, they’ve become more like dear friend’s than just people in the service industry. AW Collision is the only place I trust with my car. Their combination of skill, service, and genuine care is unmatched. I wholeheartedly recommend them to anyone needing collision repair—you won’t find a better team.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the third time we’ve used AW, and will use them again if necessary.
Repair Quality - 5.0/5.0 -
AW did a beautiful job on our car. The repair is undetectable, with a perfect paint match.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James heard and understood my concerns, ensured that we would have high quality work which ended up being the right solution for my situation. Chelsea was also very accomodating of my appointment requests and coordinating transportation to/from the collision center
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AW did a great job.
Customer Service - 5.0/5.0 -
No problems.
Returned Clean
My Experience - 5.0/5.0 -
Chelsea, Gil, and Alex were very helpful throughout the whole process. Alex helped schedule my day for drop off, Chelsea explained the repair to me, and Gil did an amazing repair job. They all made this a very smooth and quick process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chelsea from the front desk was such a lovely person, she had lots of energy and helped explain the process of my repair. Gil, my estimator, did an amazing job with the repair and also gave me lots of assurance when I picked up my vehicle. They made this all a very smooth process.
Customer Service - 5.0/5.0 -
Wonderful customer service! Especially from Chelsea
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Highly unresponsive. Took 2x longer than initially proposed timeline of 3 weeks. Did not email or call once a week with updates. Had to chase him down each time to get an answer.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James is a great estimator and understands my concerns relative to my car’s appearance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great attitudes, great communication, and worked with us on schedule when repair shop ran late.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only negative thing was the length of repairs (1 month and one week). That could be explained by insurance slow actions and spare parts availability.
My Experience - 5.0/5.0 -
The Team is meshing well and took good care of us.
Likely to Recommend - 5.0/5.0 -
Without a doubt…I will recommend AW.
Repair Quality - 5.0/5.0 -
Excellent work! I greatly appreciated the team keeping me up to date with progress and timing on this repair.
Customer Service - 5.0/5.0 -
Keeping me updated on timing was very much appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kristen at Heffernan Insurance Brokers, promptly directed me to Karli Newman at CHUBB….who served me with Excellent coordination, responsiveness, and professionalism, all with a positive engaging attitude. Thank you!
Customer Service - 5.0/5.0 -
AW Collision did a great job. Chelsea Riccomi in reception provided excellent customer service , as did the estimator, James Scuderi.
My Experience - 5.0/5.0 -
Good job - ready when said. Very helpful and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend AW to friends and family!
Repair Quality - 5.0/5.0 -
Always a great experience with you all!
Customer Service - 5.0/5.0 -
The best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%. I would refer AW to everyone i know
Repair Quality - 5.0/5.0 -
Staff was Great. Very Knowledgeable. No lag on getting things done. I Would be a returning customer if I had to ever get repairs done on my vehicle again.
Customer Service - 5.0/5.0 -
Great Customer Service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was perfect and completely restored everything to be the original. It was spotless without any sign of being damaged before. Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AW collision did an amazing job repairing my 2009 BMW M3. It was involved in a rear end collision and the team over at AW did an amazing job. Gil was my lead and was incredibly helpful and supportive throughout the process.