Bale Collision Chenal
In operation 7 years.
Bale Collision is family owned since 1912. Complete collision repair all makes and models all insurance welcome, we also accept fleet business!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks brand new.
Customer Service - 4.5/5.0 -
The repairs look great, it did take quite a bit longer than expected, and communication wasn’t 100%, but everyone I talked to was very kind and helpful. I would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Angel was great from start to finish. Made the process go smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff did a great job keeping me up on the repairs.
Likely to Recommend - 1.0/5.0 -
Didn’t even check on what was told as a problem until they said it was ready! Then tried to tell me there were $3,500 more that was required now! Checked this all out and was a lie to suck $ from a woman! Classic move! We know better and have documents to prove otherwise! Good luck with that style of business! Wouldn’t recommend you to anyone I know! Arden is rolling in his grave!
Repair Quality - 3.0/5.0 -
Seal around headlamp is an electrical issue! Good is shifted to left. Pin stripe on front has white overspray covering! Time to fix car was rediculous! Called to check on progress of vehicle repairs! Never called back! Need seal around headlamp fixed ASAP! Blending of paint, rookie job!
Customer Service - 2.0/5.0 -
Could not get a call back on status of vehicle! 2 months to do a below average job!
Returned Clean
My Experience - 5.0/5.0 -
Angel and the crew did an excellent job with my car , she went above and beyond to keep me updated as to when I could get my car in and she even moved the day up when someone else canceled, Thank you Angela and Bale Collision, you Rock!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angel and the crew at Bale Collision did an excellent job, Angel kept me updated and got me in at the earliest she could, the process was long but worth it..Thanks Crawford Matthews
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0 -
Not at all happy with the body shop taking so long with my car repair,all most 3 months and it’s still not done,and they lost the key to the car, and called last week they needed the other key that I had took the key to them,but could not tell me when the car would be finished,I think the car should have been taken to the KIA body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did repair the van. I picked it up on Jan. 27 or 28. It took so long because parts wouldn't come in when ordered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Back to my smooth ride. When my SUV was rear ended, it caused it to drive rough and burned a large amount of gas. This was fixed! Along with the dents to my bumper and hatchback.
Likely to Recommend - 5.0/5.0 -
Definitely! Extremely smooth process.
Repair Quality - 4.5/5.0 -
Overall looks good. Small ding still present on rear hatch but works and all large dents removed.
Customer Service - 5.0/5.0 -
Customer service was wonderful. I really liked the text messaging notifying me of the status of my vehicle
Returned Clean
My Experience - 5.0/5.0 -
The collision center was very slow to keep me updated on the status of my truck. I had to go their in person to know what going on. It was supposed to do a one week but I took them two weeks.
Likely to Recommend - 4.0/5.0 -
Again it more from my want to know the status of my vehicle than I was told.
Repair Quality - 5.0/5.0 -
Very slow service and doesn't keep customer inform.
Customer Service - 3.0/5.0 -
Not professional with customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josiah kept me updated from start to finish. He is also extremely professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks! y’all did a great job
Likely to Recommend - 3.5/5.0 -
I would recommend the facility downtown, but not the Chenal location.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Too difficult to get progress updates.