Balise Collision Repair - West Springfield
In operation 49 years.
At Balise Collision, we take pride in being a leading collision repair company for Massachusetts, Connecticut, and Rhode Island. At our certified state-of-the-art collision center, we utilize the latest equipment and materials to restore your vehicle to its pre-accident condition while maintaining its integrity and existing warranties. Our certified team always completes repair procedures with great care to ensure that your vehicle is restored to its optimal condition. Our expertise allows us to repair all makes and models of vehicles. As automotive people, we are passionate about our work, and your satisfaction is our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Balise and Mapfre are professionals and everyone worked together with good communications.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The replacement number is not placed correctly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Balise collison in west springfield made my vehicle look brand new. They did an absolutely amazing job. Couldnt of been happier with it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was wonderful everybody was accommodating. They finished the job ahead of schedule. A+ rating.
Customer Service - 5.0/5.0 -
Everybody was gracious and accommodating. And they knew their jobs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for the prompt repair of the car along with the car detailing.
Customer Service - 5.0/5.0 -
I appreciate the timely repair updates and estimated time of completion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks fantastic, better than it as before the accident!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Recommend with a warning. OEM parts may not be used.
Repair Quality - 2.0/5.0 -
Lexus certified repair shops claim to use OEM parts during repair. Balise did not and they are a certified Lexus repair shop. They used aftermarket parts.
Customer Service - 3.0/5.0 -
I asked Balise to do additional repairs while the vehicle was in the shop and they forgot to provide me an estimate so I could get the work done. I had to remind they and get an estimate after the fact.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, quick experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the emails with updates and beautiful work, my car looks and feels new again. Thank you so much for everything you did!
Customer Service - 5.0/5.0 -
Amazing, always thoughtful and courteous.