Bates Collision Centers - Baytown
In operation 36 years, 35 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted Baytown’s Favorite Collision Repair Shop year after year, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job looks great
My Experience - 5.0/5.0 -
I am very pleased with repairs to my Cadillac. And will recommend Bates to others. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am not satisfied with Bates services , what should have took 2-3 days took two weeks. And because of this I am waiting on the insurance to reimburse me for the rental . I will not recommend this place to anyone.
My Experience - 5.0/5.0 -
Good job with my truck. Communication was great and the updates I appreciated as I rely on my truck for everything. Look foward to doing buisness in the future with bates collision
My Experience - 5.0/5.0 -
Job well done, but there is only one predicament I have is the headlight lens not the same color since one is clear the other one is yellowish, the one on the driver side which you did not change. I'm wondering if I buy a new headlight assembly on driver side would you change it for free? Thanks anyway.
My Experience - 5.0/5.0 -
Everything was super. The detail work was great!
My Experience - 5.0/5.0 -
A fantastic job. Would use your company again if needed,and would it to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciate the caring, friendly service and the text updates.
My Experience - 5.0/5.0 -
Bates does amazing quality work that they stand behind. Always friendly and reliable service.
My Experience - 5.0/5.0 -
Thank you for taking such good care of my car. Can't even tell it was in a wreck. Fantastic job. I give your staff in and out of the office 10 stars! Very satisfied with your work!!!
My Experience - 5.0/5.0 -
Thank you for serving me so we'll.
My Experience - 5.0/5.0 -
The car looks great and the service was fantastic.