Bates Collision Centers - Baytown
In operation 36 years, 35 years at this location.
Founded in 1990, Bates Collision Center has held true to our mission from the beginning...Our Promise-To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make. Voted Baytown’s Favorite Collision Repair Shop year after year, Bates Collision Centers continues to stay focused on delivering excellence...our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. Bates Collision Centers is a “preferred“ repair center for many insurance companies but works with all insurance companies on all vehicle makes and models. We recognize that the primary concern of our customers is a safe and high quality repair & we provide peace of mind with our Written Lifetime Warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nadia and Christian went over board with great customer service. thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service rep Christopher I believe was awesome!
My Experience - 0.0/5.0 -
So far the paint and body work looks good. Only problems I had was the bug guard was not the same bug guard originally on the truck and the bed cover was damaged. Neither issue is a real big deal and both will be corrected but thought I would mention. Bates has always done a great job and this time it beats all expectations. Thanks
My Experience - 5.0/5.0 -
Great communication! Great job done on my repairs.
My Experience - 5.0/5.0 -
I was pleasantly pleased with the service I experienced at Bates. The staff at Bates are friendly, caring and helpful. Professional team at Bates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is an issue with my front end (left front wheel). I am unable to turn my wheel all the way to the left or right without grinding. Also, the rear compartment is not adjusted correctly.
My Experience - 5.0/5.0 -
Bates finished my car repair in less than one week! I expected it to be there at least 2. So very happy with the quick service and with the text updates I recieved!