Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff and repair team went above and beyond. Thank you!
My Experience - 5.0/5.0 -
Great communication and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely and well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is my 3rd time around with you all. Im always satisfied with my services hence why I keep coming back. Chris was absolutely amazing. Beautiful and warm smile and kept me informed the entire process. The ONLY THING I wished took place was my car being washed. I know they are busy, but I have had it washed in the past and I truly appreciated that! Other than that, I will continue to patronize Better Collision because they are THE BEST AROUND. 👍🏿💪🏿‼️
Likely to Recommend - 5.0/5.0 -
This is my 3rd time around, no fault of mine just negligence of others...but I still came back. I love their service!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris was awesome!!
Returned Clean
My Experience - 5.0/5.0 -
Yall were very wonderful. Anne is the best. Has awesome customer service and great personality, made this a smooth transition and even sorry my car wanted give ya dead battery but yall offering and going above is much a blessing. Will definitely recommend 🤘🫶
Likely to Recommend - 5.0/5.0 -
I had an overall great experience with Better Collision, but I especially want to recognize Chris Mendez. Chris went above and beyond to make sure my truck was right and that even my OCD-level attention to the little details was taken care of. He listened to my concerns, took them seriously, and made sure I was satisfied before everything was said and done. Overall, I’m very satisfied with the work that was completed. Hopefully I won’t need a collision shop again anytime soon, but based on this experience, I would not hesitate to use Better Collision again, especially as long as Chris Mendez is there. His customer service and attention to detail made all the difference. I highly recommend Better Collision based on my experience with Chris and truly appreciate the extra effort he put into making sure my truck was good to go.
Repair Quality - 5.0/5.0 -
I had an overall great experience with Better Collision, but I especially want to recognize Chris Mendez. Chris went above and beyond to make sure my truck was right and that even my OCD-level attention to the little details was taken care of. He listened to my concerns, took them seriously, and made sure I was satisfied before everything was said and done. Overall, I’m very satisfied with the work that was completed. Hopefully I won’t need a collision shop again anytime soon, but based on this experience, I would not hesitate to use Better Collision again, especially as long as Chris Mendez is there. His customer service and attention to detail made all the difference. I highly recommend Better Collision based on my experience with Chris and truly appreciate the extra effort he put into making sure my truck was good to go.
Customer Service - 5.0/5.0 -
I had an overall great experience with Better Collision, but I especially want to recognize Chris Mendez. Chris went above and beyond to make sure my truck was right and that even my OCD-level attention to the little details was taken care of. He listened to my concerns, took them seriously, and made sure I was satisfied before everything was said and done. Overall, I’m very satisfied with the work that was completed. Hopefully I won’t need a collision shop again anytime soon, but based on this experience, I would not hesitate to use Better Collision again, especially as long as Chris Mendez is there. His customer service and attention to detail made all the difference. I highly recommend Better Collision based on my experience with Chris and truly appreciate the extra effort he put into making sure my truck was good to go.
My Experience - 5.0/5.0 -
Anna did a great job keeping me updated. I really appreciate the communication throughout the process. She was also very welcoming when I arrived.
My Experience - 5.0/5.0 -
The experience with Better Collision from start to finish was very easy and communication was very well done through text messages and phone calls. My service rep was Ann and she did a really really great job! I am very happy with my experience here!
My Experience - 5.0/5.0 -
No you guys did wonderful. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second experience using Better Collision and I can say, without reservation, that both repairs and service were excellent. Chris went above and beyond to make sure my vehicles looked showroom perfect and were completed on the date promised. He even had a flat tire relaced for me. They are reliable, honest, and perform stellar work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Maria was wonderful to work with throughout the repair process. She was always responsive, kept me informed, and took the time to clearly explain everything along the way. She was also genuinely pleasant, professional, and reassuring, which made the entire experience much less stressful. Her excellent communication and customer service truly stood out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful and considerate