Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
When I was told this was my insurance companies preferred service provider I was skeptical did some review searches after meeting Maria I was more at ease with having my car repaired at Better Collision.
Repair Quality - 5.0/5.0 -
Very professional, put me at ease since I’ve never dealt with them prior to this event. Kept me informed on progress of repairs part order status. Maria is a treasure knows the business!
Customer Service - 5.0/5.0 -
Very pleased treated me like I was family.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The person at the reception desk was not very personable and a bit short on my follow-up call. Maybe she just had a bad day. Otherwise, fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If ever necessary, I would use services again. Will make a referral if I have the chance. Treva Simpson
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with my experience with Better Collision. Communication was great and staff was helpful and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very communicative and professional. They made the entire process painless and stress-free. Best experience I could’ve had.
Customer Service - 5.0/5.0 -
The team was very communicative and professional. They made the entire process painless and stress-free. Best experience I could’ve had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communications at every step. Fair price Car ready before promised date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was completed within a week, was satisfied with the completion of service they did on my car. I had a paint, repair and replacement needed in result of a car backing into mine while parked, and they took care of the job very well. Grateful to have received my car back with a quick turnaround.
Customer Service - 5.0/5.0 -
Customer service assisted with answering all my questions and following up on updates and progress of the car.
My Experience - 5.0/5.0 -
Great customer service I think it took more than a week longer than estimated which was a bit costly.