Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were so pleasant the whole time!! Efficient and easy to work with!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first moment I walked in until the I picked up my car everything was made easy
Customer Service - 5.0/5.0 -
Everyone, especially Maria, was very nice
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, attention to details, solid finished product. Great snacks and coffee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super efficient and timely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
should be able to bring car in for estimate and then bring back for repair after parts arrive
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Well done
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent updates. Eliminated any concerns I may have had about progress being made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the text updates and that you cleaned the car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
repair blends in well
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and helpful also appreciated being kept informed about what was happening thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’d give an 11 if I could. The work was done quickly, my car was dropped off at home for free, and they even detailed it inside and out! Couldn’t ask for a better experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I dealt with two staff. One that did my intake was very nice, the one that was behind the counter was indifferent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was fast and efficient! I was informed of progress throughout the time my car was being fixed! I will recommend Better Collision to my friends and family! My car looks great!
Likely to Recommend - 5.0/5.0 -
I will recommend others
Repair Quality - 4.5/5.0 -
98% happy with repairs! Trim was not on all the way but was easy to pop back on. Inside of the car in the back, the window, the seats and pretty much the back end was covered in heavy dust from repairs that was not cleaned up. The actual repair looks great and was done in a timely manner!
Customer Service - 5.0/5.0 -
Repairs are done in a timely manner and I was communicated with by text while repairs were being made
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I reserve judgement, however I don't feel that the job was not completed. The front bumper damage and fender fit should have been questioned about coverage by insurance without me having to point it out.