Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repairs were awesome. We were really pleased with the repairs, but when we picked up the car which was a Saturday, it was super filthy inside there were dirty rags that was left inside of the car from the shop but other than that, the repairs were good.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to take the opportunity to thank Kevin and his staff at Better Collision for doing an exceptional job on my Honda CRV. I appreciate the updates and the stellar customer service. A job well done!!!
My Experience - 5.0/5.0 -
Awesome customer service! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was told that my Honda repair was going to take a least 2 weeks but for the Better Collision team to have my car fully repaired in just 4 days is amazing ! Excellent work and I fully recommend this location to anyone !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My daughter was very pleased with the care you gave to her vehicle. I have no complaints whatsoever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did wonderful job
Customer Service - 5.0/5.0 -
Very polite and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took a long time to get the quote but everything else was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! Especially Maria!! Her communication was fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repairs took longer than the estimated time
Customer Service - 4.5/5.0 -
The personnel (Kevin) would always pick up the phone and follow up on my inquiries.
My Experience - 5.0/5.0 -
Professional service & communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Better Collision is the place I recommend to all friends and family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very friendly, always answered my questions and kept me informed on the progress on my vehicle