Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I actually have to reach out, there are 2 problems from the repair of my jeep.
Customer Service - 4.5/5.0 -
Efficient and friendly, no issues
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Yall took to long with my car and why didn't I get an offer to replace the headlight on the other side of the car? Now I have 1 new light and one old light. I'm not happy about that.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fast and easy service. I had my truck back in less than a week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied with the service provided by Josh Burriss ! He is an asset to Better Collision
Repair Quality - 5.0/5.0 -
Very nicely updated each step of the repair process
Customer Service - 5.0/5.0 -
Very nicely updated each step of the repair process
Returned Clean
My Experience - 5.0/5.0 -
Kevin was great to work with! I needed my car done earlier due to traveling and he was able to help me out and push to have the car done in time. I know how busy they were and to have him make sure it was done meant so much. The updates through text service was great and alleviated back and forth phone calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, looks great, and well taken care of.
Customer Service - 5.0/5.0 -
Kevin and the rest of the staff were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was our 1st time with better collision doing any work. Out family has been to them in the past and gave rave reviews.
Repair Quality - 5.0/5.0 -
Friendly staff . They did a wonderful job repairing our first flex. You can't tell it was in an accident
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was super smooth Katie was super helpful and professional and did an outstanding job. Also the tech name jack needs a raise ! My truck looked brand new !! Thank youuu
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great. Car looks great.
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
Everything was great, everything was done in a timely manner. Only negative thing was that when I came to pick my car up, it wasn't correctly calibrated. I had to make two 25 mile each way trips in one day. Other than that everything went smoothly and they did a great job. I would definitely use their services again if needed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were really friendly and kept me updated almost daily!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Katie was really helpful in taking my calls and having my car done. The only issue is that there is a lot of soap scum left outside and inside my car after they cleaned it that I am going to have to clean off.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good people
Repair Quality - 5.0/5.0 -
I love the way yall have my car looking. Thank you