Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication and completed the job faster than expected
My Experience - 5.0/5.0 -
Katie was awesome. The contact for status updates were great. My repair work looks fantastic!
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Excellent service and communication. Repair work looks great
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint job is immaculate, and I like how there wasn’t pressure to install the fender. The representative even gave me some tips for when I reinstall the fender on my own
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and promptly on schedule
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have told friends and family what a good job they do. This was not the first time I have used them. Quality work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Give Katie a 10 rating very efficient and responsive to the the customers needs! And fix the truck very well done! Thank you Katie!
My Experience - 5.0/5.0 -
I was impressed by the friendly service. Katie was very knowledgeable and kept me informed on each process. I would recommend Better Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional kept me informed every step of the progress. Best looking body. shop i've been in
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would be my first recommendation.
Repair Quality - 5.0/5.0 -
Excellent in every way from initial towing through the last day.
Customer Service - 5.0/5.0 -
Great service and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and courteous staff and repairs done well
My Experience - 5.0/5.0 -
It was really nice to have such great communication and to feel like I was a valued customer and not just at the mercy of the insurance company. Everyone I spoke to at Better Collision (Katie and John - on the Tesla side) was always friendly and courteous! My car looks great and I love having the warranty that backs the work that was done! Highly recommend to all! 10+ stars!
Likely to Recommend - 5.0/5.0 -
I would highly recommend to friends and family
Repair Quality - 5.0/5.0 -
Excellent service and making sure the customer is satisfied is their top priority!
Customer Service - 5.0/5.0 -
Excellent customer service! Great communication throughout the whole process!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looking brand new! Just the color isn’t quite right.
Customer Service - 5.0/5.0 -
Very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and efficient service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They got my car ready before the due date