Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was great. The communication is a plus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hope I never need you guys but if I do I will be back straight away
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied and that I would highly recommend this repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall very happy.
Repair Quality - 4.5/5.0 -
Bill was higher at pick up than original quote. They unsure why as the rep that gave the quote was no longer there. They did make a small adjustment to bring it closer to the quote, but still higher. It was for a small paint repair requested outside of the insurance covered repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yeah we’re awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t have asked for better service or communication. Great experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job and communication! Couldn’t be happier with the service or people!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nicely done.
Customer Service - 5.0/5.0 -
I was kept informed on the progress.
Returned Clean
My Experience - 5.0/5.0 -
I was so excited when I got my car back the entire thing was super clean the detail earlier at the shop even shampooed and conditioned all of my leather seats. I am so thankful and grateful to have my car back. My vehicle looks amazing.
My Experience - 5.0/5.0 -
John was a very great person to handle my car. He took care of everything that I was worried about and he said that he would get my car in and out of the week before I would even notice it was gone.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This would be the first place I mentioned not to take their vehicles.
Repair Quality - 0.5/5.0 -
Paint runs, missing fasteners, improperly installed quarter panel, improperly installed bumper trim.
Customer Service - 3.0/5.0 -
Text messaging is a little too relied upon. I have also had to reach out about getting my truck fixed a second time when I was told that someone would reach out to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Everything was friendly, helpful & professional. The work was done quickly and correctly.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The whole experience was wonderful except my gas cover latch located in the door that was worked on now doesn't work.