Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No one wants to need a car repair place, especially being in a new city and not knowing who to trust. I am extremely happy and grateful that I found Better Collision in their West Ashley location. John was professional, gave me a fair estimate and provided great communication about my repair. If I ever need another auto body repair, I will definitely use Better Collision again. They did a great job and I would highly recommend their services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was very good service and very professional !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly professional and one of the best body shops around!!
Customer Service - 5.0/5.0 -
Highly professional and definitely the best body shop around!!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It was not ready as promised on 3 different occasion.
Customer Service - 2.5/5.0 -
I had to call to inquire when my vehicle would be ready.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good experience with them.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing yall did on my Ford Transit was perfect.
Customer Service - 5.0/5.0 -
Katie went out of her way to accommodate my schedule and it was much appreciated.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The communication could have been a little better.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great communication during the entire process. Outstanding job at body work/paint. It looks amazing.
Likely to Recommend - 4.0/5.0 -
I would consider it
Repair Quality - 5.0/5.0 -
Good repair service and excellent customer service provided by Katie and team
Customer Service - 5.0/5.0 -
Great customer service by Katie and team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent...
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Better collision of Charleston did very great service they have responded to me with all of my phone calls and all of my issues and my car was ready on time clean and I give them guys a 10 on performance A10 on customer service in a 10 on overall experience I would recommend you guys to all of my friends and family
My Experience - 5.0/5.0 -
We would highly recommend Better Collision! They did an excellent job with our auto. We appreciate that they kept in contact with us and were very honest with the repairs and the time it would take to complete them. We are very happy with the results!