Better Collision - Charleston
In operation 8 years, 3 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good communication and also the work was done before the estimated time. Good work everything was flawless.
My Experience - 5.0/5.0 -
Great communication throughout the entire process. Kevin is a great service advisor and an asset to your organization. Very happy with the body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service advisor was great. Very good communication throughout the process
Customer Service - 5.0/5.0 -
Everyone was very helpful and friendly.
Likely to Recommend - 5.0/5.0 -
We would definitely recommend
Repair Quality - 5.0/5.0 -
I just like to say that Maria in the West Ashley store was awesome. She kept me informed the whole way never wondered about what was going on with my car
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Maria was fantastic! She kept me informed through out the process, she's knowledgeable & kind. Great customer service. She's a keeper!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good 👍 👍 👍
Repair Quality - 5.0/5.0 -
Very Good 👍
Customer Service - 4.5/5.0 -
Good 👍
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Overall they did a fine job and the people were nice. that being said, i had no control over how much they fixed, it was an all or nothing which led to a week and a half without a car, car rental costs, and just general additional costs. I dont know if this is a reflection on Better collision or the insurance repair buisness as a whole.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I was kept informed of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have had work done before by BC and already recommended BC to my son in law in the past who has since used BC
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Neah and Kevin were amazing communicators along with being very personable and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
I dropped my car off with Maria. From the moment I walked in, I was greeted by the staff and directed to Maria. Maria was so friendly and professional and answered all my questions about the repairs. Maria kept me informed with email and text notifications throughout the entire repair process. When my car was ready she even helped me figure out the rental return process. I didn’t even have to go back to enterprise to drop the car off, Maria handled everything! What a smooth and easy process!
Returned Clean
My Experience - 5.0/5.0 -
Kevin was great and the communication regarding my repairs was excellent.
My Experience - 5.0/5.0 -
Great people, great communication. Really caring folks!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excelente trabajo
Repair Quality - 5.0/5.0 -
Excelente trabajo
Customer Service - 5.0/5.0 -
Excelente trabajo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the texted updates. It helped to know what was going on and what stage the car was in. Friendly staff. Would definitely do business again. Thank you
My Experience - 5.0/5.0 -
Everyone was very friendly, understanding and helpful. The staff made my accident disappear.