Brookfield Auto Body of Bristol

4.8 (209reviews)
97%
101 Park Street,  Bristol,  CT  06010
Bot
Shop AssistantSparkles

In operation 6 years.

We here at Brookfield Auto Body of Bristol specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (209)

My Experience

Love that Dave and his team were able to bring my car's look back to its original beautiful self. I appreciate Dave's candor, transparency and professionalism thanks a lot Dave you made me a real happy camper.

My Experience

had a very disappointing experience with Brookfield Auto Body. When I dropped off my car, I was told the repairs would take about a week to a week and a half. Instead, it took a full month to get my vehicle back. The biggest issue was the lack of communication. Every time I called to ask about the status of my car, the manager, Yannic, told me they were "putting it back together" and that it would be ready in "two days." Those two days repeatedly turned into weeks. I rarely received callbacks and often had to stop by the shop in person just to get an update. Delays can happen, but customers deserve honest and accurate communication. If the repair was going to take a month, I would have appreciated being told that from the beginning instead of being given repeated promises that were never met. Based on my experience, I would not recommend this shop due to the poor communication and misleading timelines.

Likely to Recommend

See my comment on google reviews

Repair Quality

Worst experience ever with your body shop!

Customer Service

My Experience

Awesome job ! What else is there to say

My Experience

My Experience

My little Blue Bullet, VW Jetta, was put back together beautifully! Cannot even tell I sideswiped the house and snapped off my side mirror!! lol. Nice job, quick, and clean upon return! Love it

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Repair Quality

Excellent work. Helped with a car rental.

Customer Service

My Experience

My car looks brand new and the staff that I dealt with were very professional and caring.

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Repair Quality

The car looks brand new

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My Experience

Great work

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My Experience

Dave was amazing! Work done early parts ordered quick

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My Experience

Efficient and friendly, helpful answering questions. Car looks good and we were told the work is guaranteed for life of vehicle so a good experience, thank you.

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Repair Quality

Good job

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Repair Quality

Dave and his colleague were wonderful. Made an unpleasant situation good. Autobody work very nice! Thank you!

Customer Service

My Experience

Dave was very accommodating and helpful. He was quite helpful and the other employees were helpful as well.

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Repair Quality

Nice job!

Customer Service

My Experience

My car has the check engine light and it’s not driving.

My Experience

There was something’s that was left off and something that wasn’t done right

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