B&S Hacienda Auto Body- San Jose Winfield

4.7 (1,319reviews)
94%
5761 Winfield Blvd,  San Jose,  CA  95123

In operation 5 years.

B&S Hacienda has been the Bay Area’s trusted collision repair partner since 1956. Our commitment to quality, honesty, and craftsmanship guides every repair—no shortcuts, no compromises. That’s the B&S difference. We are proudly certified by leading manufacturers, including Audi, BMW, FCA, GM (and GM ICE Specialty), Genesis, Honda, Hyundai, Kia, INFINITI, Lexus, Maserati, Mazda, Mercedes-Benz Elite, Mercedes-Benz Sprinter, Nissan, Rivian, Subaru, Tesla, Toyota, Volkswagen, and Volvo. These certifications ensure your vehicle is repaired to exact factory standards for safety, performance, and peace of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,319)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with your services, communication via text was a nice. Staff was very friendly and shop very clean presentation.

Likely to Recommend

Definitely a ten and definitely would recommend this shop

Repair Quality

B&S Hacienda performed all the promises in writing and completed in the time written. Loved the text and email communication and the staff was very friendly.

Customer Service

Very friendly and office area clean and organized

Returned Clean

Likely to Recommend

Repair Quality

The service and staff was excellent! The car came back brand new!

Customer Service

Returned Clean

Likely to Recommend

Highly recommend family and friends

Repair Quality

Excellent customer service

Customer Service

The repair was off-line and repair technician repaired right away

Returned Clean

Likely to Recommend

Thanks to your service manager. Very sincere and well aware of about Customer service.

Repair Quality

Customer Service

My Experience

The best costumer service

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Repair Quality

Customer Service

Great service

Likely to Recommend

Very satisfied and totally would recommend this company to others

Repair Quality

They kept in contact with us at all times, very courteous and on time

Customer Service

Customer service office is wonderful

Returned Clean

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Customer Service

Returned Clean

My Experience

Excellent staff and excellent writer/ advisor. Very friendly and extremely punctual.

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Customer Service

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Repair Quality

Very nice job!

Customer Service

Neema and the gang went above be and beyond to ensure satisfaction!

My Experience

Service was prompt, friendly and thorough. I appreciate the work done on my car and the final result was wonderful...the car looks great!

Likely to Recommend

Repair Quality

Customer Service

Great service. Finished early than anticipated Reception area personnel very thorough and prompt in person or by phone.

Likely to Recommend

Repair Quality

B&S Hacienda did a great job fixing my 2017 Honda Civic body work. Great workmanship and at a very reasonable price. Brad is amazing and follows through on the work that he promises to get done. They kept me informed on the timing and updated me on the repairing process. I would definitely recommend friends and family for their service.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs seem okay, but there is tape residue remaining, and I'm not sure how to get rid of it. The car should have been cleaned up prior to me receiving it. I was very disappointed.

Customer Service

It took almost 4 weeks to get my car back when they originally said it would be a week & a half. I called on 2 different days to find out the status of my vehicle and was told they would call me back. They did not. I finally went down there, where I was told it would be another week & an half. When I finally picked up my car, it was dirty, they didn't even wash the top of the car. There is still sticky tape residue on the windows, & to top it all off my car had only 8 miles to go before running out of gas. I had put gas in the car on the way down to bringing it in. I have credit card proof of that. What happened to the gas? I will probably never know. when I mentioned my shock to the guy it picked it up from, he insisted that they have photo evidence of the mileage at the time of bringing it in & delivering it to me. He said it only travelled 1 mile. So that means they either let my car sit & idle until all the gas burned up, or someone siphoned the gas out. I don't trust them at all now, and would NEVER go back.

My Experience

Excellent service, quality and turnaround time. Highly recommended

Likely to Recommend

Repair Quality

Excellent service, quality and turn around time. Very professional and friendly team highly recommended!

Customer Service

Excellent service, quality and turn around time. Very professional and friendly team highly recommended!

Returned Clean

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Customer Service

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Repair Quality

Good service

Customer Service

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Repair Quality

Have had 2 cars in the shop. Accident warranty work and personal choice paint and body work. I have NO complaints. Professional job was done in all cases. I would/and have recommended this shop to friends. No one had any complaints.

Customer Service

Returned Clean

My Experience

I liked the fact that they kept me in the loop as repairs were progressing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean