Caliber - Albuquerque - Alameda
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I communicated with William and Jorge and am completely satisfied with the updates I received throughout the repair of my vehicle. Jorge did a nice job of explaining all repairs and disinfected all touched areas before turning over the keys. Thank-you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Real easy to schedule and all repairs were made quickly.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
I was given a completion date that was not met. On the date of completion I received no coorspondence of a delay. When I showed up to pick up my car, the entire staff looked confused and had no idea of the day theyindicated it was supposed to be complete. Ultimately I was sent away without my car and had to wait 3 additional days to pick it up. Very unprofessional customer service. Although I'm satisfied with the workman once I was finally able to see it.
Customer Service - 0.5/5.0 -
I was given a completion date that was not met. On the date of completion I received no coorspondence of a delay. When I showed up to pick up my car, the entire staff looked confused and had no idea of the day theyindicated it was supposed to be complete. Ultimately I was sent away without my car and had to wait 3 additional days to pick it up. Very unprofessional customer service. Although I'm satisfied with the workman once I was finally able to see it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
everyone that i sent to you has been very happy
Repair Quality - 5.0/5.0 -
thank you again for the great work you did to my Van.
Customer Service - 5.0/5.0 -
Everyone there gave me the support needed to get what I needed to get my van fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at Caliber Collision did and excellent job. The repairs were of the upmost quality.
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for the sparkling clean car and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They did not call back or reach out when they said they would.. and even after calling multiple times I never got a reach back.
My Experience - 5.0/5.0 -
Great communication, great and timely service, and a quality repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially appreciate that they went above and beyond to drop off my car at my house. This allowed me to continue to social distance and keep my over 65 family safe.
My Experience - 5.0/5.0 -
The work that was done was excellent
My Experience - 5.0/5.0 -
Work done well, and done quickly.