Caliber - Albuquerque - Downtown

4.6 (1,994reviews)
92%
915 1st Street NW,  Albuquerque,  NM  87102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,994)

Likely to Recommend

very good work to detail

Repair Quality

great service they keep me up to date on the progress of statis of my vehicle. Tommy is the best Thank you.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Caliber Collison on the Westside, yes, on 1st no, never, not in this lifetime.

Repair Quality

Car looks like it did before the accident

Customer Service

If I could give a zero I would. I received one phone call in 6 weeks from your organization, 2 days after I dropped it off, and then radio silence and when I would call they would give a date (17th, then 24th, then 27th or 28th, and finally 29th or 30th) mind you they never called to tell me it wouldn’t be ready, and when I would call to ask if it would be, I was treated like an idiot for asking. For 3 weeks the response I got was it’s in paint.

Likely to Recommend

Definitely yes

Repair Quality

Very good job

Customer Service

The best

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Every single person I talked to was kind, accommodating and super professional! Thank you for making a tough situation and a surprisingly pleasant experience!

Customer Service

Very kind and professional

Returned Clean

Likely to Recommend

Repair Quality

There was an issue we had to go back for, but it was an easy fix, only reason it's a 9 and not a 10

Customer Service

The 1st street location was great, even if they had to delay a few times. However we tried to go to the 98th location first and that one was an absolute nightmare

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

You were very good about keeping us informed and being on schedule

Customer Service

Returned Clean

My Experience

Great service and repairs done when I was told they’d be done

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Anthony was really helpful courteous thank you for all your help

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication updates. Friendly staff. My baby looked amazing when I picked her up. Thank you for all the hard work and attention to detail throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Still waiting for an emblem that snaps on the gront

Customer Service

My Experience

Caliber did a great job in getting me back to normal. I didn’t have to worry as Tommy kept me up to date with everything and ensured me that they were making everything right with my vehicle. Great experience with this place, I would recommend to anyone!