Caliber - Albuquerque - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
very good work to detail
Repair Quality - 5.0/5.0 -
great service they keep me up to date on the progress of statis of my vehicle. Tommy is the best Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Caliber Collison on the Westside, yes, on 1st no, never, not in this lifetime.
Repair Quality - 5.0/5.0 -
Car looks like it did before the accident
Customer Service - 0.5/5.0 -
If I could give a zero I would. I received one phone call in 6 weeks from your organization, 2 days after I dropped it off, and then radio silence and when I would call they would give a date (17th, then 24th, then 27th or 28th, and finally 29th or 30th) mind you they never called to tell me it wouldn’t be ready, and when I would call to ask if it would be, I was treated like an idiot for asking. For 3 weeks the response I got was it’s in paint.
Likely to Recommend - 5.0/5.0 -
Definitely yes
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
The best
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every single person I talked to was kind, accommodating and super professional! Thank you for making a tough situation and a surprisingly pleasant experience!
Customer Service - 5.0/5.0 -
Very kind and professional
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There was an issue we had to go back for, but it was an easy fix, only reason it's a 9 and not a 10
Customer Service - 3.5/5.0 -
The 1st street location was great, even if they had to delay a few times. However we tried to go to the 98th location first and that one was an absolute nightmare
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were very good about keeping us informed and being on schedule
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and repairs done when I was told they’d be done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony was really helpful courteous thank you for all your help
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication updates. Friendly staff. My baby looked amazing when I picked her up. Thank you for all the hard work and attention to detail throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting for an emblem that snaps on the gront
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job in getting me back to normal. I didn’t have to worry as Tommy kept me up to date with everything and ensured me that they were making everything right with my vehicle. Great experience with this place, I would recommend to anyone!