Caliber - Albuquerque - Downtown

4.6 (1,987reviews)
93%
915 1st Street NW,  Albuquerque,  NM  87102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,987)

Likely to Recommend

Repair Quality

Cap Collision was a great in good place where we got our car service in excellent workmanship

Customer Service

Excellent work and great assistance

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have hundreds of customers and ears at my disposal. Ill tell them to find a local shop that has at least one compliant person. Never Caliber collision.

Repair Quality

Like the dollar store of car repairs. Where corpatate leaders are sucking one another ducks so bad We All Suffer!

Customer Service

I was told what was wrong with my my vehicle before it was even looked at. Then made to fight to get it fixed. Pathetic.

Returned Clean

My Experience

The team at Calibers went above and beyond my expectations. Truly a team effort from the front office team to detailers making it look fresh off the lot. What wasn’t expected was to see my mangled front license plant flattened back out and back on the front bumper and a new stylish front grill matching the cement gray finish. Great Job Calibers!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

In constant communication with-the regarding the repairs, which is awesome

Customer Service

My Experience

David was very nice to work with as was Zach. Really appreciated the compassion and good communication from both of them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Top notch job. I loved the experience from start to finish. Great staff and a delight to deal with.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They got the job done, no more no less.

Repair Quality

I only went here because of Progressive insurance and location was closer. $6000 to fix a small dent and rear bumper. 3 weeks+ and behind schedule. They tell you up front they have a skelleton crew to do the work, and warn it might take long. They offer nothing extra and they charge for every possible detail. For example, they could give you a clean car back (as other colusion places have for me in the past). You give them $6000 of work and they cant give you a $1.50 car wash. There is no reason to write a good review. They are completely average. Work appears to be good quality but they will try to buy second hand OEM recycled parts first and then you have to wait another week when it turns out they dont fit.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very happy with the work that was done on my driver door.

Customer Service

My Experience

Thank you for taking care of me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best work I've had done in Albuquerque. I've had work done at eminem, and this was better than when I got it out of the dealership

Likely to Recommend

Repair Quality

It was better than when I bought it from the dealership.

Customer Service

It was better from when I bought it from the dealership.

Returned Clean

My Experience

Nine! Great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service!

Likely to Recommend

Repair Quality

Great service

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean