Caliber - Albuquerque - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was professional, the repair was fast and exceptional.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication about the status of the repairs was not as often as I expected.
Likely to Recommend - 5.0/5.0 -
Used the service twice. One in Greenville,Texas and once in Albuquerque, NM.
Repair Quality - 5.0/5.0 -
Great group of guys! Thank you for the additional help with car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service. My vehicle qas taken on just before the holiday's and I was told it would not be ready until January 10th. They had it ready New Year's Eve. Although I was unable to pick it up until after the new year, I was very happy to know it was ready for me. Very professional and kind, super happy with my service at Caliber Collision! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like that they kept in touch every step of the way I love the way they waited for me, but I got there to pick up my car. Very nice people you have working there.
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend family and friends to them. I love the job that they did on my vehicle. It looks so good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were wonderful with me kept in touch with me, letting me know what was going on every step of the way
My Experience - 5.0/5.0 -
Looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
Communicated on progress frequently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job, great communication, very professional.
My Experience - 5.0/5.0 -
It’s like it never happened! My car came back looking brand new just like when I purchased it from the showroom floor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The parts were ordered at the same time. I wasn't kept informed on the progress as initially told I would be. The pick up date was moved four times. I was told this was minor damage but it took 5 weeks.
Customer Service - 1.5/5.0 -
I wasn't kept informed of progress. When I called for an update and didn't get a call back.
Returned Clean
My Experience - 0.0/5.0 -
The vehicle now has a check engine light on on, TRAC off message, window seal is not on correct, bumper wasn’t aligned, brake is crazy squeaky (from original damage) and the communication was terrible. The new (I think manager) was really professional and I understand there were some org shifts but that doesn’t change the fact my car has more issues than when it went in to calibers. I’m highly disappointed in the work and service and my progressive adjuster has been in contact to hopefully get resolved. I will update the feedback accordingly.
My Experience - 5.0/5.0 -
While took longer than expected. Work was quality and thorough.