Caliber - Albuquerque - Downtown

4.6 (1,994reviews)
92%
915 1st Street NW,  Albuquerque,  NM  87102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,994)

Likely to Recommend

Repair Quality

Very commutative, explained everything!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job so far. Still need to wait a few more days til i can wash my vehicle. Great customer service. They went above and beyond to bring my vehicle to my job after the job was competed. They also returned my rental which was super helpful. Thank you!

Customer Service

very very friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very friendly and helpful. They kept me informed every step. The car looks beautiful.

Likely to Recommend

Repair Quality

They did a great job

Customer Service

My Experience

Everyone at Caliber was very professional. I had updates consistently throughout my vehicles repair process. The cherry on top was when I picked up my vehicle it had been cleaned (inside and out) thoroughly. AND...get this...I got two new keys!!! Kind of a big deal cuz the one I had was on it’s last leg 🙂

Likely to Recommend

Repair Quality

Great work all around! My car was even washed a cleaned on the inside

Customer Service

Everyone was so very nice and professional

My Experience

My neighbor said it looks brand new! She asked who did the work and ii ttold her about you. You do very good work. Thank you

Likely to Recommend

My dad had way more damage to his truck frond end damage, and was do e in 3 days

Repair Quality

Over spray

Customer Service

Cha Change in staff droped the ball.

Likely to Recommend

Repair Quality

Thank you so much

Customer Service

I would recommend you

Returned Clean

Likely to Recommend

Repair Quality

Paint and body work was very good. But when putting it back together very bad , gas line not contacted , bolts on the bed not tightened.

Customer Service

Paint job and body work was great, But whom ever put the bed of my truck back on didn’t tighten bolts , or didn’t hook up the gas line. It got fixed right away after calling Caliber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

me gustó mucho muy buen trabajo

Customer Service

muy bien todo

Returned Clean

My Experience

10 days and numerous delays. Open rear window Smudge marks on recently painted surface Misaligned running lights Different grill installed

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the thorough and timely job in repairing my vehicle.

Likely to Recommend

Repair Quality

I'm perfectly happy with the end result of the repair. I would give it a 10 but was originally told three days which turned into five. Other than that everything was fantastic.

Customer Service

Everyone was helpful and easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very satisfied with my vehicle.. Glad to have it back. Thank you Caliber Collision..

Customer Service

Likely to Recommend

Highly recommended

Repair Quality

Very good job!

Customer Service

Nicely done

Returned Clean

My Experience

The repair was done great. However I was told I would be updated on Tuesdays and Thursdays and I found myself having to reach out to the shop for updates. My ready date was changed a couple of times.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was excellent.

Likely to Recommend

Repair Quality

Customer Service