Caliber - Albuquerque - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff kept me informed step by step as the repairs were being done. I knew that my car was being fixed right and I did not have to worry. I am happy that I let them fix my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would give them Suzy's card and tell them to go here. They were amazing!
Repair Quality - 5.0/5.0 -
Caliber Collision went above and beyond to answer any questions I had and made me feel good leaving my car with them
Customer Service - 5.0/5.0 -
Suzy was amazing!! She treated me with respect and patience. She made me feel welcome and answered my questions without being short with me
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Suzy was great to keep me informed of the progress. I appreciated knowing what was happening & the timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Problems with my sons treatment
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the fact that they keep me up to date on everything, answered any question I had, and all questions were given a response same day, I didn't have to wait days to have some respond back, great work, office staff was very nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service and very good follow up throughout the repair of my car very satisfied with the process thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision is extraordinary----the car was repaired quickly and it looks like new----the staff is so polite and knowledgeable which means so much when you are elderly. I am sending all my friends to Caliber and I am so grateful for their service. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Susie was great to work with - great service and our car looks good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Suzy was super helpful and friendly. Work was completed three days ahead of schedule.
Customer Service - 5.0/5.0 -
Suzy was great!
Likely to Recommend - 1.5/5.0 -
With the issues I had, probably not.
Repair Quality - 2.0/5.0 -
Wrong part was ordered and subsequently installed until correct part arrived. Wrong part wasn't installed correctly.
Customer Service - 2.5/5.0 -
Poor communication, I had to call to check on things. My part arrived and I wasn't notified.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Suzy went above and beyond with every step of the process. She provided outstanding customer service and can't thank her enough for her Time and efforts!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed on progress