Caliber - Albuquerque - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job getting my truck back to me ahead of time and in better condition then before the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look amazing
Customer Service - 5.0/5.0 -
I was kept up to date on all repairs being made and a good timeframe
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Color doesnt match & tint is too dark
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Thought two weeks was a little long for minor dent in door and mirror replacement. Could have kept us a little better informed on progress, we maid all but one of the calls to check status. Supper satisfied with the work.
Likely to Recommend - 0.5/5.0 -
Susie and David were great, but it just took far too long to get the job done, and I was not kept informed as to why it was taking so long or adequately compensated for the extra time it was kept.
Repair Quality - 3.5/5.0 -
A few items I wanted taken care of were not completed, but overall it seemed to be a pretty thorough job.
Customer Service - 1.0/5.0 -
Very poor. The manager was nearly impossible to get in touch with, although I liked my service representative (David). I was rarely updated on my service (which took much longer than estimated).
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a wonderful experience everybody was so friendly and made my experience go very smoothly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The back quarter label and the rest of the car body don't align. We are planning on taking it in once again to fix this.
Customer Service - 5.0/5.0 -
The workers at caliber were amazing and patient, going over everything needed and everything done. They also walked me through every part of the repair process to keep me up to date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They repaired the damage but messed up more of the front of my car. The whole front lip of my car ended up falling off after I got my car back.. there was dents and scratches from them door dinging my car with other cars
Customer Service - 0.5/5.0 -
They had my car for a month no real updates. They didn’t quality check my car