Caliber - Alcoa - Airport Hwy
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressed by the service. Repair was completed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great. there were improvements I did not even expect.
Customer Service - 5.0/5.0 -
Communication was excellent. Extremely polite, helpful, and proactive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faye is great to keep you informed on what’s going on.
Customer Service - 5.0/5.0 -
Faye is great!
My Experience - 5.0/5.0 -
Completely satisfied. Staff kept me notified to progress. Friendly, courteous, professional. I will highly recommend Caliber Collusion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything about my repair was excellent- personnel, timelines, notification of progress, friendliness, & top notch repair.
Customer Service - 5.0/5.0 -
See previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon and Faye took care of my case. They were so professional and seemed genuinely happy to help. Communication was amazing.
Likely to Recommend - 5.0/5.0 -
So seemless
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Very professional.i was seriously dreading this process but you all made it very convenient and stress free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, quick service, great outcome
My Experience - 5.0/5.0 -
Faye was my point of contact but the whole team did a great job fixing my truck thoroughly, quickly, and at a reasonable price. This was superb work at an urgent moment and I am very grateful.
My Experience - 5.0/5.0 -
Friendly and professional people.
Likely to Recommend - 5.0/5.0 -
Everyone at the shop were very friendly and took the time to make sure I was happy with the job being done as well as making sure the rental vehicle was taken care of. From the work I saw and with speaking with all the staff I would very highly recommend your business to others.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very impressed on the work that was done on my vehicle they did an excellent job . I will highly recommend them the secretary very nice and they kept me updated on my vehicle.Also when I came to pick it up they were there with open arms . I could’ve pick any other place oh by the way I was given a list of shops and I chose this one and had never been there nor was I recommended but overall satisfied.
Likely to Recommend - 5.0/5.0 -
I’ve been telling all my friends about them
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick service. They make the process very easy for the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love them.. great job start to finish!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was nice and helpful all along the way through the repair process of my car. Brandon was kind enough to deliver my car to my home and pick up my rental car on a rainy cold east Tennessee day. Faye was the best to keep me informed and up-to-date as the repair process unfolded and communication with my insurance company was completed. Thank you caliber collision for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Faye was wonderful and kept me informed through the whole process and the status of my car and communication with insurance company. Brandon was kind enough to deliver my car to my house on a rainy cold east Tennessee day and pick up the rental car. I could not have asked for a better experience.