Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Took forever, but considering how ridiculous the problem was I’m satisfied with the final result.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was great and thorough… thank you especially Scott and Brie for all the direct communication too. Thank the teams for their work too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly, communicative, and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
The air conditioning condenser was damaged by the glass hitting it and it was not replaced. And until it gets to be summer, I won't know if it works properly. The paint job is awesome and I'm quite satisfied with it. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The paint job and windshield are great. But they took the whole front end off my car and some of the glass that damaged my car is still inside the front of my car where the air conditioner condenser is located.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done quickly and looks beautiful. Car was washed and looked almost brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it never happened!! Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good quality job with my car. The only thing they forgot and it was really an easy fix and I had a good laugh, they forgot to put the tag back on like literally making the wholes and everything lol. But other than that they were awesome. Would definitely come to them again if I had to ever do some work on my car again. And again just an honest mistake and it was an easy fix! Thank you again guys.
Customer Service - 5.0/5.0 -
Girl in front desk was very helpful and sweet.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision in Alcoa (3035 N Park blvd) did a terrific job restoring my bmw after an accident. The paint match is incredibly good- something I was skeptical about given the older car and white color. They repaired my car to some degree even better than it was before. They were quick, I believe under estimates as far as time goes, made dropping off the rental very easy, and while not as important as the work itself, but second most importance in my opinion, they were flawless with communication. I received updates continually, which I really appreciated!! The staff in house were all very respectful and kind. Terry was great! And so was their receptionist. All around, I’m very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely I’d refer
Repair Quality - 5.0/5.0 -
Great communication during the process
Customer Service - 5.0/5.0 -
Outstanding