Caliber - Alcoa - Northpark

4.7 (2,793reviews)
95%
3035 North Park Blvd.,  Alcoa,  TN  37701

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,793)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone on your team was super nice kept me update and answered all 5000 question i felt like i had, with no problems. I want to thank you all very much it looks amazing. I hope i never have to see you all again but if for some reason i have a accident, i will be back.

Likely to Recommend

Repair Quality

I was satisfied with the customer service and most of there work was good.. However i had 2 go back 3 times because as soon as i got my vehicle back lights started blowing i feel as if used was put back in..

Customer Service

I was satisfied with the customer service and most of there work was good.. However i had 2 go back 3 times because as soon as i got my vehicle back lights started blowing i feel as if used was put back in..

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really like the text message updates. Peter was amazing and kept me informed and took great care of my car repair. 100% satisfied

Likely to Recommend

Repair Quality

Customer Service

Peter Cardona was fantastic

Returned Clean

Likely to Recommend

Repair Quality

My car was done very quickly & very nicely. I am very pleased with the customer service I received as well as the workmanship in repairing my car.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car wash including interior was a nice touch.

Likely to Recommend

Repair Quality

Car wash was a nice touch.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Carol is. very professional and knowledgeable. She kept us in the loop on the progress of our repairs. Our car was finished a day early and looks fantastic! Can’t ask for more than that.

My Experience

Excellent service. Amazing results.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything fine

My Experience

Peter and his team was great!!!

Likely to Recommend

Repair Quality

Carol was great!

Customer Service

Carol was great!!!

Returned Clean

Likely to Recommend

Repair Quality

Excellent quality repair

Customer Service

Cathy is worth her wt in gold!

Returned Clean

My Experience

Carol was awesome and my repairs were done way faster than i expected!!!! They even left me a thank you letter in my car!

Likely to Recommend

Repair Quality

Carol and her team we’re fast, she was always willing to answer any questions and kept me up to date on the process.

Customer Service

See prior comments. Fast , courteous, and exceeded my expectations

My Experience

Very nice and very helpful . There was Great Communication . They went above and beyond

My Experience

Carol did a great job to assist with questions and be available with updates along the way. Very helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean