Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
staff very friendly and accomodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer care and a very kind staff !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the ammount of communication I recieved during the repair of my vehicle. The work done the vehicle was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were timely and great with us! Very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Peter & Carolyn were excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Peter was great. He kept me informed and got it done ahead of schedule. The techs that did the repairs did a great job as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole staff were friendly & courteous & well informed. Carol Hwang was great. She kept me informed throughout the process! I would highly recommend calibur ! Thanks for your craftsmanship & helpfulness!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already completed survey once
Customer Service - 5.0/5.0 -
I was completely satisfied! Carol Hwang my customer representative was awesome ! She kept me informed from start to finish . Very courteous & professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service fast and reliable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Receive weekly updates and was able to speak with rep on any questions
Returned Clean
My Experience - 5.0/5.0 -
We are completely satisfied with our repair on our Kia & I was especially impressed with the detailed work inside the car. I would recommend Caliber Collision. Carol Hwang also kept us informed each day on what was happening in regards to the work that was being done & when each part came in. We thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mrs. Carol was very informative and kept me up todate with my repairs.
My Experience - 5.0/5.0 -
I was nervous as I had never gone through this process and the fine folks at caliber were nothing but helpful and professional. Took a little bit longer and that’s because they were committed to perfection which I appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never unlikes they want there car to be destroyed!
Repair Quality - 0.5/5.0 -
Absolutely terrible, Finishing touch inspected the car and discovered the top of the car the door quarter panel was used with a rotor and scratch the black car. the bumper was supposed to be worked on not anything else! I was never informed about such work being done to my car! I could go on longer but I do not want to waste my breath! If anyone is reading this do not take your car there they will destroy your car! DO NOT USE!!!!!