Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dave is an all-star! Really appreciate the attention to detail and level of effort put forth to ensure our experience was a good one. Communication and professionalism were top notch across the board. Keep up the good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
the only recommendation i have is maybe when you are done with repairs you can wipe done the vehicle on the inside just a bit. i think that would go above and beyond great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Your representative was very kind and informative. He kept me in the loop during the whole process of my repair work. He answered the phone whenever I would call and answered any questions that I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job.....your employees represent you well... Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My truck door was ruined while at the facilities and no one will take responsibility for the damage
Customer Service - 0.5/5.0 -
No help kept passing the problem on
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
car got totaled.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber Collision team is great. Time expectations were kept and their experience made the whole process more convenient to our every day schedule. I know quality work is expensive but their suggestions helped us save in the long run. Would definitely recommend.
Likely to Recommend - 5.0/5.0 -
MOST DEFINITELY
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dave Shelton made this experience a less painful one. I was updated constantly on the progress of my car. The work was completed before the initial date. The quality looks fabulous. I was very impressed not only was my car washed but the inside was detailed as well. I would recommend my friends and family to Calubur. I appreciate the ease of getting my repairs in a very efficient timely manner! Thank you!
My Experience - 5.0/5.0 -
From the second I stepped into the front office everyone acknowledged me and were very friendly. Jennifer and Peter were amazing, they both answered all my questions and made me feel completely confident that my car would be repaired to my expectations!!!!! I never expected such a fabulous experience with getting my car fixed. They all were very polite, professional and helpful. They kept me updated with everything being done with my car, made a transition into a rental car easy and even offered to stay late in order for me to make sure I could pick up my car. The work they did on my 4 runner is perfect!!!! I will always recommend this shop to friends and if I need further work done will return!!! Thanks Jennifer and Peter!!! Y’all are fabulous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked good and even delivered it and picked up the rental car and turned it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Called me everyday to let me know how my vehicle was coming along
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dave was very friendly, helpful & made things very convenient for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked awesome when I picked it up. Thank you for your excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a great experience! Really appreciated the level of service and responsiveness to my questions. I would certainly recommend Caliber to friends or family. Thanks for the level of quality as well.