Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From the moment we dropped off the car every interaction with staff and each update was incredible. I appreciate your commitment to getting the car back as timely as possible. Great quality of work.
Likely to Recommend - 5.0/5.0 -
You all were incredible.
Repair Quality - 5.0/5.0 -
Looks incredible -you can’t tell it was repaired!
Customer Service - 5.0/5.0 -
Very professional and compassionate company. Worked hard to get vehicle repaired. The car looks wonderful. Highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper looks brand new.
Customer Service - 5.0/5.0 -
Scott was a pleasure to work with!
My Experience - 5.0/5.0 -
Amazing work.you can't even tell it was in an accident. They were even nice enough to charge my battery so I could get where I needed to get a new one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done so well and they were very efficient.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every went great work was top notch. Completed on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I understand that repair takes time but the communication from Caliber was great and very honest. That is very much appreciated
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would like to add that ive worked in insurance claims for 23 years. Geico should be proud to have your shop as an affiliate that has such an empathetic and attentive team / Scott handling repairs for them. We were 12 hours from home without their diligence we would not have made it back as soon as we did
Repair Quality - 5.0/5.0 -
The repairs were great and done shockingly fast! The team really got together to get us out of town quickly !
Customer Service - 5.0/5.0 -
I've been in insurance for 23 years and Scott impressed me with how he handled the repair. He kept me up to date everyday and went the extra mile to get me and my family home on time.
My Experience - 5.0/5.0 -
We are a “repeat customer “ of Caliber unfortunately. They continue to perform very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As a repeat customer, unfortunately, Caliber continues to do a great job and communicates extremely well well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Time for repairs was longer than quoted. Repairs were not complete when I picked my car up. Car rental was $46 a day X 13 extra days beyond 30 day coverage. Car did look good.
Likely to Recommend - 2.5/5.0 -
Work doe good but very slow. Don't be in a hurry to get your car back.
Repair Quality - 3.0/5.0 -
The work done looked good. The work not done was disappointing for what you charged.
Customer Service - 4.5/5.0 -
Staff was friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was very informative
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with the entire process! Will definitely recommend & come back if needed!
Repair Quality - 5.0/5.0 -
I was very satisfied with the repairs!
Customer Service - 5.0/5.0 -
I was very satisfied with the work & the customer service. Scott went above & beyond helping get my car taken care of!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
FRIENDLY AND PROFESSIONAL CARE GIVEN. WE ARE REPEAT CUSTOMER'S.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and Professional service
Customer Service - 5.0/5.0 -
Friendly and Professional service