Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired and looks great. I would use them again if necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good guys and great work thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a easy and quick process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would rate you a 10, but how did the scuff get there?
Repair Quality - 3.5/5.0 -
I liked all of the work that was done by you guys. However, l got home and found a scuff on my tailgate! Yes! Could that be why my truck was backed in when you had it parked in the parking lot? Someone has some explaining to do! You can call me at 423-536-8718
Customer Service - 3.0/5.0 -
My truck had a scuff on the tailgate when l looked later when I got home! Is that why I found it backed in on your parking lot?
Returned Clean
My Experience - 5.0/5.0 -
Great communication and a fast turnaround.
My Experience - 5.0/5.0 -
Mr. Scott kept me informed throughout the process. The whole staff was very kind and helpful. The repair is very nice. Only one thing remaining, the ceramic coat, for which I will need to go back in one month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scott & team did an awesome job. Everyone was friendly & kept me updated. Thankful they found my front tie rod was bent, because I had no idea there was an issue. So glad they caught it & fixed it. Thank you all for taking such great care of us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was honest & fair. Thank you again, Scott.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job. Kept me in the loop
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication. Quality work done ahead of schedule. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were fast and the repair looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All members of the team were extremely professional, polite, and worked efficiently to complete the repair while keeping me informed. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received outstanding service from start to finish. The staff was knowledgeable, trustworthy and kept me updated throughout the repair process. Thank you for taking such good care of my car.