Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Van looks great! Excellent communications along the way.
Customer Service - 5.0/5.0 -
Very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. Great communication every step of the way. Fast turn around.
Likely to Recommend - 5.0/5.0 -
Already have and will continue to do so.
Repair Quality - 5.0/5.0 -
Great work, great communication!
Customer Service - 5.0/5.0 -
Friendly, always available, great communication from start to finish.
Returned Clean
My Experience - 5.0/5.0 -
Your communication and efficiency was impeccable. Thank you SO much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I heard from Caliber more than I heard from the adjuster.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept informed in a timely manner the entire time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My sunroof was broken, my alignment was off and key wouldn’t work when i got it back
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, professional service. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I knew to go here because of an accident in IL
Repair Quality - 5.0/5.0 -
Steve and Ashlyn were both very wonderful to me, communicative, and efficient in their efforts to get my car back on the road, THANK YOU everyone at Caliber Collision!!! Ya'll Rock
Customer Service - 5.0/5.0 -
I was gonna try taking the car to a mechanic in town, and Ashlyn paused and offered her perfessional opinion on getting it repaired at Collision instead
Returned Clean
My Experience - 5.0/5.0 -
Everything seems great Scott was very helpful and friendly:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very streamlined, friendly, and fast. Would use again and would recommend to others
My Experience - 5.0/5.0 -
Great communication, timely appointment and fix. Super professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car repairs look fine. Length of time to get car completed - horrible. People - excellent.
Likely to Recommend - 0.5/5.0 -
Length of time was excessive - and effectiveness to resolve part issues and recalibrations repairing windshield caused major conflict and problems.
Repair Quality - 5.0/5.0 -
Car restoration was excellent
Customer Service - 4.0/5.0 -
Excellent customer contact and acknowledgements - car took much longer than expected.
Returned Clean
My Experience - 5.0/5.0 -
The job seemed to be very thorough and accurate. They pretty much exceeded my expectations. The customer service was great as well. I also appreciate them washing my car afterwards! Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was great from beginning to end. The customer service was great and the work exceeded my expectations to be honest. I was also surprised that they washed my car! Job well done overall.
Customer Service - 5.0/5.0 -
Great customer service overall.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SCOTT is absolutely phenomenal! The staff are fast and friendly, and their attention to detail far superior! Thank you guys so much!!