Caliber - Apex
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went over and above to make sure things were right. They are great!
Customer Service - 5.0/5.0 -
Amazing and caring people.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Asked to do back bumper repair only but the repair team took out the front bumper instead and in process believe have effected the parking sensors which isn?t working correctly now. But the shop claims the parking sensor was in that shape before which I didn?t agree but the repair team still persists with their claim.
Repair Quality - 3.5/5.0 -
Asked to do back bumper repair only but the repair team took out the front bumper instead and in process believe have effected the parking sensors which isn?t working correctly now. But the shop claims the parking sensor was in that shape before which I didn?t agree but the repair team still persists with their claim.
Customer Service - 3.5/5.0 -
Asked to do back bumper repair only but the repair team took out the front bumper instead and in process believe have effected the parking sensors which isn?t working correctly now. But the shop claims the parking sensor was in that shape before which I didn?t agree but the repair team still persists with their claim.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
definitely recommend caliber to anyone needing body work
Repair Quality - 5.0/5.0 -
very satisfied with entire process
Customer Service - 5.0/5.0 -
Excellent customer service from the initial quote through delivery
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
From the beginning there was a consent unprofessional attitude towards me. I was given a date to bring in the car, and when I delivered the car no one knew about my appointment. So I had to bring in the car one week later. Then I delivered the car the second time and was told that I was 2 hours late in delivering the car. I would have to bring the car at a later date. At this point I don't want to use there services. The car was only going to sit in a lot for 2 weeks before it could be repaired. I made several calls to the manager and he fixed the situation. I was updated 1 in 3 weeks, and had to hear from the rental company that my car was ready. No one called to tell me the car was fixed.
Repair Quality - 1.5/5.0 -
From the beginning there was a consent unprofessional attitude towards me. I was given a date to bring in the car, and when I delivered the car no one knew about my appointment. So I had to bring in the car one week later. Then I delivered the car the second time and was told that I was 2 hours late in delivering the car. I would have to bring the car at a later date. At this point I don't want to use there services. The car was only going to sit in a lot for 2 weeks before it could be repaired. I made several calls to the manager and he fixed the situation. I was updated 1 in 3 weeks, and had to hear from the rental company that my car was ready. No one called to tell me the car was fixed.
Customer Service - 1.5/5.0 -
From the beginning there was a consent unprofessional attitude towards me. I was given a date to bring in the car, and when I delivered the car no one knew about my appointment. So I had to bring in the car one week later. Then I delivered the car the second time and was told that I was 2 hours late in delivering the car. I would have to bring the car at a later date. At this point I don't want to use there services. The car was only going to sit in a lot for 2 weeks before it could be repaired. I made several calls to the manager and he fixed the situation. I was updated 1 in 3 weeks, and had to hear from the rental company that my car was ready. No one called to tell me the car was fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service, special thanks to Randy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, excellent communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. The entire process was simple, from establishing a repair location to the actual repairs and pick up of the vehicle. All personnel contacted were courteous and helpful. I received constant updates throughout the process to keep me informed. My service advisor was an integral part of the repair service and communication link. Superlative job Jerri Beck.