Caliber - Cary - Maynard

4.7 (10,186reviews)

94%

(919) 468-3031

1661 NW Maynard Rd, Cary, NC 27513

94%

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1661 NW Maynard Rd
Cary, NC 27513

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About Caliber - Cary - Maynard

See Photos

1661 NW Maynard Rd
Cary, NC 27513

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Tesla

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Website

Reviews (10,186)

Sort By:
Newest
Rating

8,336 Customers Rated

5 Stars

69.3% Complete

(7063)
4 Stars

8.3% Complete

(841)
3 Stars

2% Complete

(201)
2 Stars

0.9% Complete

(92)
1 Star

0.3% Complete

(29)
< 1 Star

1.1% Complete

(110)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional customer service, with staff members being described as professional, courteous, and knowledgeable. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The convenience of having Enterprise rental services on-site is frequently mentioned as a positive feature. While most experiences are overwhelmingly positive, some customers noted minor issues with paint matching, cleanliness details, or occasional communication gaps that required follow-up.

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Service Quality
Timeliness

"They did a wonderful job and I can not really say enough nice things about them from the estimate to the completion ..." Read more

"Ive used this caliber location on a different vehicle and the outcomes are always very pleasing!"

"Its as if its brand new!"

"Excellent repair on my Model 3, looks like new."

"I am thrilled with the quality of the repair. Its like the wreck never happened."

"... They kept me apprised of what they were doing and even completed the work earlier than they had anticipated." Read more

"Ready well before"

"A little early even! Pleasant surprise."

"... customer. I was kept up to date on the repair job. My vehicle was ready 3 days before the estimated time frame." Read more

"Great communication. Finished ahead of schedule. That was very appreciated."

Service Quality
Timeliness

Service Quality
Timeliness

"They did a wonderful job and I can not really say enough nice things about them from the estimate to the completion ..." Read more

"Ive used this caliber location on a different vehicle and the outcomes are always very pleasing!"

"Its as if its brand new!"

"Excellent repair on my Model 3, looks like new."

"I am thrilled with the quality of the repair. Its like the wreck never happened."

"... They kept me apprised of what they were doing and even completed the work earlier than they had anticipated." Read more

"Ready well before"

"A little early even! Pleasant surprise."

"... customer. I was kept up to date on the repair job. My vehicle was ready 3 days before the estimated time frame." Read more

"Great communication. Finished ahead of schedule. That was very appreciated."

Garry (Tesla owner) reviewed 8/1/26

I have already told people how great the work was done.

Perfect repair.

great communication

Clarence (Dodge owner) reviewed 8/1/26

Lweh (Mazda owner) reviewed 7/31/26

Amazing job

Michael (Toyota owner) reviewed 7/31/26

Thorough damage assessment Timely and responsive communications High quality communication Informed all parties to promote successful service and financial relationships

Roger (Toyota owner) reviewed 7/31/26

Sarah (Tesla owner) reviewed 7/31/26

Timothy (Tesla owner) reviewed 7/31/26

Dusty was very professional.

Nicole (Toyota owner) reviewed 7/31/26

Very professional and excellent repair work on my vehicle

Very friendly, knowledgeable and explained the repair work well

Crawford (Mini owner) reviewed 7/31/26

Patricia (Honda owner) reviewed 7/31/26

I would recommend Caliber Collision to my friends, you did an awesome job on my car.

Your updates were very helpful. Mr. Thompson was very professional.

Scott (Ford owner) reviewed 7/30/26

Chad (Jeep owner) reviewed 7/30/26

Great job! Looks perfect!

Great experience with the front desk and technician staff. They were both knowledgeable and informative.

Emma (Toyota owner) reviewed 7/30/26

It depends on the repair. Bodywork OK mechanical not so much.

Car is back in the shop after 2 moths of repair.

Ana (Infiniti owner) reviewed 7/29/26

William (Genesis owner) reviewed 7/28/26

They did a good job fixing the car and made sure I was satisfied. Randy Propes was great to work with.

Front counter and service advisor, Randy, were patient and helpful.

Wanda (Nissan owner) reviewed 7/27/26

Very impressed with the communication that I was texted with stages of car repair. Always was aware of status. Car repair was well done and timely.

William (Toyota owner) reviewed 7/27/26

Nicole Alejandra (Mazda owner) reviewed 7/27/26

Prabhu (Lexus owner) reviewed 7/27/26

Li (Tesla owner) reviewed 7/23/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Cary - Maynard

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Cary - Maynard

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (10,186)

8,336 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0 -

Repair Quality - 3.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

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