Caliber - Arlington - South Cooper
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was right on time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased! Employees are well trained, friendly and professional with customers.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys always do a great job. No one can tell where the car was damaged when you finish. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and very fast detailed repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the repair of my truck. I will recommend Caliber to all of my associates
My Experience - 0.0/5.0 -
1)the guys said I opted not to be called. I don't recall doing that, but possible. Then had to call Robert Rico to get any info. 2) it was way later than originally expected. 3) Then we were told the parts were after market. & they literally look like crap. They're buckled all over. 4) my spare donut was NEVER returned. Ever.5) there were little plastic screws that needed to be put into the fender wells the day we had to p/up the car which were the wrong size. I realize things were very busy there, but I think the guy that I got needed to have more experience.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The final paint shop wasn't good
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired to perform like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Our biggest complaint was lack of communication once the repair went past estimated time of completion. Mr. Woods failed to return calls on two occasions and on two other occasions he promised to call with an update and failed to do so. His excuse for not returning calls was that he had too many clients to take care of! After the car was repaired we had to return it because the radio was not working correctly. We called to get an update and Sonia said she would check and call us right back. After waiting 30 minutes we finally called her back and her comment was "Oh, let me check". She put us on hold for 4 minutes and then we were told that we would have to talk to Allen who was in a meeting. Allen did return our call the following morning when he was back in the office.
Returned Clean
My Experience - 5.0/5.0 -
My Nissan Rogue was at the Caliber location on Cooper St. Greg (don't know last his last name) communicated with me from the beginning. The text messages from Calibwr were great as well. My car looks great inside as well as the repairs to the outside. I will definitely refer others here as well as return myself. Thank you for being a business that honors your customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top notch service from beginning to end. Thanks Greg for your kind demeanor and careful attention to detail. Will strongly recommend your business!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service from Greg and staff.