Caliber - Arlington - Southwest
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Lupe was awesome! Great guy. I took my son’s truck in on Monday and Lupe knew we were going out of town on Thursday, so he had the repairs done by Wednesday. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lupe was very helpful when I brought my son’s 4 Runner in for repairs. Turned it around in 3 days. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They are looking into whether to repair my car or total it. All Caliber associates are very helpful and friendly. They will let me know as soon as they can.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process was great. Mr. Lupe was my contact person. He kept me informed on every step my vehicle was going through. This is my 3rd vehicle that I have taken to Lupe at Caliber. They do great work. I will continue to take vehicles there whenever something happens. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Alex was great. He even meet me on Saturday when they are normally closed to let me pick up my car. He was always responsive to my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the proactive communication, quick turn around on repairs, using Subaru parts, cleaning of the car, and coordination with Enterprise Rental Car. It made things so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything seemed to go smoothly. Had some issues with my backup camera after getting my car back and they replace the camera and got me back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Customer service and communication while repairs were being done was great. Alex was amazing. However the quality of work needs improvement as parts replaced have damage and the damage to car door was not notated or fixed
Repair Quality - 2.5/5.0 -
There is a dent in panel that was replaced as well has paint defects on hood. There is also a small to medium size paint chip on inside of driver door that wasnt there before dropping off. The only thing i can think of is perhaps whomever was working on it, had the door open and something ran into it.
Customer Service - 2.5/5.0 -
Alex was great! However i sent pics of damage the same day i picked it up and have not heard back from anyone about issues with car
My Experience - 5.0/5.0 -
I dropped my car off on 7/6/26, and it was not ready until 7/28/26. Lupe did his best to keep me informed on the progress. The car looks great and drives well. I did notice that my emblem on my grill is missing. It was there when I dropped the vehicle off.
My Experience - 5.0/5.0 -
Darryl and his team need a raise!
Likely to Recommend - 5.0/5.0 -
Everyone is getting recommended to Darryl & his team!
Repair Quality - 5.0/5.0 -
Everything was perfect and seamless from start to finish! I now refer everyone to Darryl and his team!
Customer Service - 5.0/5.0 -
TOP TIER! In a world where customer service doesn’t exist post covid, Darryl & his team exemplify what it means to take care of clients
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I am a repeat customer and I have never been dissatisfied with Caliber work but as of now I am. Things that should have been fixed were not. And what’s crazy I called back asking can it be repaired because it should’ve been, haven’t received a call back.
Customer Service - 2.5/5.0 -
A website was given to see when the repairs would be completed, don’t know why because I had to call to even get an update. The website wasn’t even updated until the car was about to be done which was the day before.
My Experience - 5.0/5.0 -
JOB WELL DONE!👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice. Also they said it would be ready on the 17th and it was. Very happy about that.