Caliber - Arlington - Southwest

4.9 (1,107reviews)
95%
6601 S Cooper St,  Arlington,  TX  76001

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,107)

Likely to Recommend

Repair Quality

Customer Service

Great service- timely, great communication, workmanship is excellent

Likely to Recommend

Good place in all

Repair Quality

I was a little upset that my front bumper still has a crease but just thankful it's not as bad.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Repair work was great. Communication was often but messages were conflicting at times and timeline was extended multiple times. Overall work was great but I’d rather have a long initial timeline estimate than have the date pushed out.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you and keep up the good work

Likely to Recommend

Would recommend this shop to anyone friends family coworkers etc

Repair Quality

Repairs looks as if it never happen great work performed stellar job

Customer Service

Very awesome location ladies in the office mean business took very good care of my vehicle feel as if they went above And beyond very smooth process and prompt would recommend to anyone who’s needing auto repairs etc🙂

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication! Fast service!

Likely to Recommend

Repair Quality

Great service! Great communication! My vehicle was completed 9 days ahead of schedule too!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Melissa was awesome, did a great job keeping me in the loop

Returned Clean

My Experience

I hadn't anticipated the repairs of the vehicle would take a long as it did. I understand due to the excessive damaged, once the technician had disassemble the vehicle it was more to be done after the preliminary estimate. The Service Advisor did keep the customer updated/changes through the entire process of the vehicle. The insurance company and Caliber Center was in contact through the entire process of any changes, approval, coverage, and the deductible. Customer was updated by text messages of the status of his/her vehicle which was good. Caliber did returned phone calls on the same day that customers called. Overall, we are satisfied with the repairs, services, the technician work, and the service advisor. The reason I chosen Caliber Center again was due to previous work at another Caliber Center. Thanks to all your staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was so easy, from scheduling and communicating, to driving out the door! Everyone I dealt with was friendly, courteous, and truly showed that they cared about my overall satisfaction and getting my truck back on the road as quickly and safely as possible. Even after I drove away, I was still able to receive the same quality of care.

Likely to Recommend

Repair Quality

It looks great! Even after I drove away, I spotted a bit of overspray on my tire…with one quick call, I was told to bring it by the shop and they would take care of it immediately.

Customer Service

Everyone was fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair was quick and done well

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very impressed with service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Keep up the great job.

Customer Service

Keep up the great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean