Caliber - Arlington - Southwest
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They communicate very well and did an awesome job!
Likely to Recommend - 5.0/5.0 -
They are my go-to for accident repair. I appreciated the service.
Repair Quality - 4.0/5.0 -
Car runs mostly fine. Issue with TPSM system and horn is not functioning. Staff is currently being very helpful fixing the issues.
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll recommend Caliber Collision to anyone that needs body work, especially Melissa.
Repair Quality - 5.0/5.0 -
Melissa Skolnick was great to work with. She stayed in communication with me through out the entire repair process.
Customer Service - 5.0/5.0 -
Melissa Skolnick was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
One feature my car had when I brought it to them is no longer working.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was good. There were crayon markings still left on vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not satisfied at all. It was horrible from the start I would not recommend this place ever! ! They were beyond rude and disrespectful to myself and other customers as I watched. I thought it was just me until they did it to 3 other customers I was horrified
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melissa is absolutely fantastic!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and the repair looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff and great communication about repair status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Very nice and professional customer service. Quick and to the point. Prompt repair services! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
1. Caliber sent estimate to the. I finally discovered it & told Caliber. 4-5 days delay. 2. I viewed Caliber inspection & saw added damage Caliber missed. Caliber sent Allstate added estimate. 2-3 days delay. 3. Caliber said molding didn’t fit existing aftermarket windshield. Instead of adjusting molding, Caliber ordered new OEM windshield. Extra cost? WHY? 3-4 days delay. 4. Caliber “tech” sick. They have only one tech? 1 day delay. 5. Caliber said they missed painting a door handle. No QC? 2 days delay. The process was horrible. I don’t believe most excuses. Actual repair/repaint was excellent. 6. There was an added 50+ unexplained miles on the odometer. Joy Rides?
Likely to Recommend - 0.5/5.0 -
See prior comments.
Repair Quality - 5.0/5.0 -
Repair quality excellent. Administration absolutely horrible. Delays, misdirected emails, missed diagnoses of damage, the one (?) tech was sick, windshield instead of modding replaced, unaccounted for extra 50+ miles on the car (joy rides?). Total lost time in excess of 10 days.
Customer Service - 0.5/5.0 -
See prior comments.