Caliber - Arlington - Southwest
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took longer than expected, but not Calibers fault.
Customer Service - 5.0/5.0 -
Great with communication.
Returned Clean
My Experience - 5.0/5.0 -
You all are the best. You made me feel very comfortable. I knew my truck was in good hands and when I got it back it looked like the day I got it at the dealership. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and great customer service. Got my car back to me at quickly with great results. I appreciate the guy who helped me he answered all my question and kept me updated on my repairs. I will alway chose caliber Collision.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope I won't need any more repairs but if I do Caliber Collison would definitely be my choice....so I would want my friends to experience the same satisfaction choosing Caliber Collison.
Repair Quality - 5.0/5.0 -
I had the confidence that I would receive quality repair and that's what I got... quality repair. I was very pleased.
Customer Service - 5.0/5.0 -
Customer service was excellent from the beginning to the end. I was kept informed on a daily basis on the progression of my repairs via text and the text were always professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service I didn’t have to worry about anything. I love the service from the manger, front desk rep and my tech rep Waa. 5 stars. Oh and my mechanic for doing what was needed to be done to get my business vehicle back to me. Great gem effort!
My Experience - 5.0/5.0 -
Melissa was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melissa is a ROCK STAR!!!! smoothest process in my life, excellent repairs, timely completion, good communication, reasonable prices, quality workmanship
Likely to Recommend - 5.0/5.0 -
Commented favorably on my social media outlets.
Repair Quality - 5.0/5.0 -
I only put 10 satisfied because there isn't a 100 for extremely satisfied
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
Hoa Phan and Maria made my experience a absolute pleasure. They answered all my questions very timely. And I was informed of every step of my vehicle’s progress. Which made things run smoothly to schedule everything else in my hectic life. Even had a hiccup with my insurance but they were patient and allowed me to work through it. I highly recommend you go see Hoa Phan so he can get you back on track!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Malissa did an excellent job keeping me updated on my status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very polite and very courtesy And I did a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Over all I am mostly happy.
Repair Quality - 4.5/5.0 -
The body work looks great, but the wash was very poor. I picked my truck up after dark and didn't notice till after I drove off. I had issues just seeing out the windows. Next day the first thing I had to do is take it to the car wash. If the shop was open I would have taken it back and had them try again.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
My Experience - 5.0/5.0 -
Wry fast work and kept me updated. Thanks a lot. Great service. Would recommend to others.