Caliber - Arlington TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kept us informed through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lisa and Bucky were extremely friendly. Turn around time was excellent and as expected! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I hope that this business stays in Arlington a long time. They are professional and efficient. Great customer service, which is now seemingly hard to find. Thank you so much for your outstanding work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was good customer service and expedient work.
Customer Service - 5.0/5.0 -
Excellent service and knows how to relate to customers.
My Experience - 5.0/5.0 -
Great job. Car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already posted Desmond’s car at work on our brake room board And my Facebook People at work know how much I love my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
To be honest, Des, was the only person there that had Customer service. He tenaciously followed up, always pleasant on the phone even when delivering bad news. I’ve been to your other location close to Wolf Creek. My car was originally supposed to go there. I had another experience in that location thatPales in comparison to the customer focus this location has played
My Experience - 5.0/5.0 -
Great service rep that help me was awesome
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Y’all did an awesome job my truck looks just like it did the day I bought it. I will send you customer
Customer Service - 5.0/5.0 -
Your customer service was outstanding very polite and courteous
My Experience - 5.0/5.0 -
Thanks for your work and vacuuming it out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job in a timely order
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Desmond was really nice and kept us informed through the entire process. I would return because of his commitment to his customers as well as his job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Desmond went above and beyond to make sure everything was perfect and as little inconvenience to us as possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The guys there were very polite. Desmond went above expectations to make sure all my questions were answered and to help with the process of knowing what was going on every step while my car was in the shop. I will definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Will definitely use again when needed
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had a fender repaired, not replaced. For the cost, I thought there would be a higher quality repair than what I received. The paint looked fine but I haven’t seen the car in the sun to compare. Also, the bumper had to be removed to repair the fender. The bumper was scratched and reattached off-center. The customer service representative, Desmond, said he would make it right. I appreciate his service. I have to reschedule a time for it to be repaired a second time, next week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Desmond is GREAT!!!! I brought my 2018 Toyota Camry damaged from a hit and run and Desmond assured me that my car would look brand new. He kept his word!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Desmond was very helpful and informative of the car’s status throughout the whole process.