Caliber - Asheville - East

4.7 (879reviews)
94%
17 Truckers Place,  Asheville,  NC  28805

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (879)

My Experience

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Repair Quality

Customer Service

Crystal was very thorough and efficient!

Returned Clean

My Experience

Crystal is OUTSTANDING! She was very detailed and thoroughly professional in assessing the damage to our car, and spent a good deal of time with us explaining why she felt all the steps in the repair were needed. She communicated throughout the repair process and kept us up to date. She reviewed with us again once we picked our car up. The quality of the repairs was excellent. It is never fun needing a car repair after an accident. If it ever happens again, we will be coming back to Caliber.

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Repair Quality

Crystal was outstanding!

Customer Service

Crystal was outstanding!

My Experience

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My Experience

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Returned Clean

My Experience

Kourtney is amazing! She was attentive, communicative and went the extra mile. The car looks great! The team did a wonderful job

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Again I was overall happy to get my car back and it was mostly fixed. I would say I'm e 80- 90% happy with my car but knowing that my front right rim was completely scratched and wasn't replaced and knowing that some of the paint job got missed. I'm kind of sad about it

Repair Quality

It took a little over 2 weeks for Caliber Collision to fix my car so the speed and service was great. But, knowing that my car only had one tiny scratch before this accident it saddened me that my car did not come back 100% fixed.

Customer Service

Courtney stayed in contact with me the whole time and I was happy with the updates that I got from my car and that she let me know that they were waiting on parts.

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My Experience

Everyone was so helpful and absolutely wonderful! I would highly recommend them!

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Repair Quality

Everyone was amazing!! Thank you! Car looks amazing!

Customer Service

Wonderful! everyone was so incredibly helpful!

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My Experience

They kept me informed and actually got done a day early.

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Great customer service!

Repair Quality

Great customer service! Very responsive and knowledgeable! Repair was done quickly and efficiently! Very happy we chose CC for our unfortunate situation, made me feel at ease!

Customer Service

The best. Very respectful and quick to respond.

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My Experience

Excellent communication and customer service skills! I will definitely recommend Caliber.

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My Experience

Perfect service crystal was amazing !

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Crystal and everyone else I dealt with was very kind, friendly, and professional. I'm also very happy with the quality of work done on my vehicle!

Repair Quality

Customer Service

My Experience

I had a great experience. From start to finish, the entire process was smooth and stress-free. Crystal was amazing with communication, keeping me updated every step of the way and making sure I always knew what to expect. Everyone was friendly, professional, and accommodating. When I got my car back, the repair looked fantastic—you couldn’t even tell it had been damaged. I truly appreciate the excellent customer service and quality workmanship.

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My Experience

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Returned Clean

My Experience