Caliber - Asheville - East

4.7 (881reviews)
94%
17 Truckers Place,  Asheville,  NC  28805

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (881)

Likely to Recommend

I already recommended them to a coworker

Repair Quality

Quick service, great communication, and helpful employees

Customer Service

Great employees

Returned Clean

My Experience

Both times I've had my car in a caliber collision, they have been awesome and always kept me in the loop, even when I noticed something about the repair wasent exactly right they did something about it and even fixed a problem I was having with the new parts from the first repair hince their lifetime warranty on their work which I find very respectable. Kourtney had no problem getting it back in and getting the second repairs flaw fixed. The tech pulled it back around and told me what the problem was and he did a amazing job with the repair, front of the car looks brand new and can't thank you guys enough.

Likely to Recommend

Repair Quality

Great job thanks

Customer Service

Likely to Recommend

Repair Quality

Thoughtful, knowledgeable staff.

Customer Service

Loved working with all the women.. totally different vibe.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

The shop made several demands that we drop our vehicle off at their convenience, then took almost three weeks to complete the work ((fender & bumper cover)

My Experience

Love they stayed in touch with updates and turn around rime was accurate

My Experience

Excellent communication, excellent service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service

My Experience

Very good customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs were delayed by almost a whole week

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kourtney was very helpful she walked me through the process she kept me updated on any changes and answered any of question and concerns.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, polite people and good quality work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have had several vehicles repaired at different locations of same company. I have been well pleased.

Repair Quality

Still have a part on order. Due in 1 month from today’s date. Picked up vehicle for use while part is on order. Backseat wasn’t re-installed correctly as all safety belts were hidden underneath seat. Also vehicle was damaged while there. This location has promised to repair damage when missing part is received with paid rental car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Phenomenal job on the repairs. A couple of minor damages by mistake in the process, but they repaired that without a hassle. Very satisfied!

Customer Service

Phenomenal job on the repairs. A couple of minor damages by mistake in the process, but they repaired that without a hassle. Very satisfied!

Likely to Recommend

Repair Quality

Customer Service