Caliber - Ashland
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was extremely professional and focused on giving me a quality experience with respect to the car repair as well as the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were great and kept me informed throughout the process of my car getting fixed
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could not have been treated any better than this location. David, and Candy go out of their way to make sure the repairs are impeccable! I drive 30 minuets to go to this location because of their outstanding customer service, and Davids knowledge of the car. I highly recommend them!
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend Caliber, and even more recommend the Ashland location..
Repair Quality - 5.0/5.0 -
Great communication, and excellent quality.
Customer Service - 5.0/5.0 -
Outstanding!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did an awesome job. The car looks like it haven't been through anything. Just wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a fantastic job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The scheduling process was straightforward and easy to navigate. Drop-off was smooth and efficient, making for a stress-free start to the visit. Throughout the appointment, updates were provided frequently, which helped keep me informed and reassured. At pick-up, the process was quick and seamless, taking less than five minutes. Overall, it was a very positive and well-coordinated experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, keep me informed on progress. Completed in a timely manner, hightly recommend there service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service! The repairs were beyond my expectations! Outstanding job and my thanks to all for the outstanding service. I felt valued as a customer!!
Likely to Recommend - 5.0/5.0 -
I have already shared my experience with my family and co-workers.
Repair Quality - 5.0/5.0 -
The repair and paint was excellent! However, the billing process left me feeling frustrated and disappointed! The sales rep Candi Farmer did a typo on the electronic transaction on my check I submitted by $1,000 too much. My bank account received an overdraft. I made Candi aware of her mistake on 4/1. She acknowledged her mistake, called me back after speaking with the home office. She communicated that I would be two days before the mistake would be corrected. I responded I want a more immediate resolution. She replied she would discuss my concern with the department manager. As of this moment and date 4/3, I haven’t receive any more communication….
Customer Service - 0.5/5.0 -
The body work, repairs and paint job were excellent, it was best I have ever experienced! I was disappointed with how the billing process was managed. Candi Farmer performed an electronic transaction $1,000 too much. This created an overdraft on my account. I contacted her on 4/2 about the error. She did her research and acknowledged it was a typo. She contacted the home office and it was mentioned my account would be corrected. I responded that I want a more immediate resolution. Candi replied she would contact her manager and communicate my request. As of this moment and date I haven’t received any more responses…
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed the entire time and even got it done quicker than estimated! Everyone is so kind and helpful! The repairs look amazing, you would never know it was banged up.