Caliber - Ashland

4.8 (3,491reviews)
96%
12210 Washington Highway,  Ashland,  VA  23005

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,491)

Likely to Recommend

I would highly recommend Caliber.

Repair Quality

The front of my car looks brand new.

Customer Service

Caliber communicated with me through the entire process.

Returned Clean

My Experience

Very happy with the service and the repair. Caliber has a great reputation.

My Experience

Great team. My car looks like new and returned clean.

Likely to Recommend

Repair Quality

Customer Service

My Experience

No call necessary. I was first told new tailgate would be installed. Then the tailgate was fixed. The entire tailgate was not painted, only a portion. I would have the entire tailgate and quarter panel painted so there was no difference in paint for those parts. Lines don’t match up where the quarter panels meet the rail gate. They did before the rear end was hit.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike was great to work with and addressed all my concerns.

My Experience

Excellent job in repair. Kept us informed on their progress.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber gave me outstanding customer service! I just had heart surgery wasn’t able to drive yet. Mike brought me home after I delivered my car. Keep me posted on the progress. I didn’t have a way to get my car home. Mike delivered the car to my home to me what wonderful service- I have never been treated so well. Thank you so much, Joyce Bolden

My Experience

Ahmad did an excellent job estimating what repairs needed to be done, and keeping me updated on the progress of the repairs. Job well done! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect. Michael kept me updated throughout the process and was super professional. I will definitely be back if / when I need future service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job and excellent people

Customer Service

Especially Dave. He's a really nice man. Love talking to him

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with you all was the best. I was well informed every step of the way and my car looks amazing!!! Job well done.

Likely to Recommend

Repair Quality

Customer Service

David is the *best* when it comes to customer service. Unfortunately, I’ve had to visit Caliber multiple times in the last year due to accidents, but he has made each experience enjoyable. He does a great job at representing the company, and making the customer feel valued and cared about.

Returned Clean

My Experience

Mike was amazing throughout the process - the work looks incredible - billing / insurance process was a breeze. Thanks for getting it done quickly and with such a friendly staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean