Caliber - Auburn Wa

4.9 (1,589reviews)
97%
2220 Auburn Way North,  Auburn,  WA  98002

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,589)

Likely to Recommend

Repair Quality

They were super accommodating and repairs were fairly quick. They did an outstanding job on my repairs. The customer service was excellent as well!

Customer Service

Returned Clean

My Experience

From the minute we walked in Mike made us feel very comfortable. He answered all of our questions and made this unfortunate experience a pretty nice one! We will definitely use this shop again if needed. I do appreciate the text updates regarding our repairs. I'm glad State Farm recommended Caliber Collision.

Likely to Recommend

Repair Quality

We are totally satisfied with the repairs. Mike was very personable & explained everything to us. I like the fact that we received updated texts on the car. I am glad State Farm recommended Caliber to us.

Customer Service

Customer Service was great. The receptionist (I forgot her name unfortunately) was also very welcoming along with Mike.

Returned Clean

My Experience

They did a great job throughout the entire repair to communicate and keep me updated. They ended up doing a great job on the repair as well.

My Experience

The whole process was incredibly easy! The team is professional, knowledgeable and incredibly considerate. My repair was fast, the price was fair and my Tahoe was thoroughly cleaned. I truly appreciate the service and would recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The technician assigned to work on my car repairs was Mike. He did a great job explaining the process, and making sure any questions I had were answered. He was communicative throughout the process, ensuring I was kept in the loop. There’s nothing more I could’ve asked for, I had a pleasant experience working with this location. Thank you sincerely, Mike, and the team!

Customer Service

Returned Clean

My Experience

Excellent work and service. Thank You

Likely to Recommend

Repair Quality

Customer Service

My Experience

It’s an awesome place and great people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was really good. Michael and everyone who works here are very nice people, and they fixed my car earlier than the time they promised. I really appreciate their great work.

My Experience

Caliber keep me updated and time of completion, Mike go forward take time for me pick up my car. That was day of for the business hours. Thank very very much! All of the members doing a completely perfect jobs!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional including from front desk to Mike and Travis and those who did the repairs. Excellent follow up and keeping me aware of progress.Very helpful with coordinating with car rental company and insurance. Will certainly recommend to anyone as this is 5 star company. Only one drawback...parking. - Jerry Hocutt

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Once I have a good experience myself, it is easy to refer with confidence.

Repair Quality

My car looks perfect, as though nothing happened to it.

Customer Service

Everyone was friendly and explained details well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent service, 100% recommended, thanks to your team

My Experience

I appreciate how you kept me informed along the way. I think you went above and beyond including how clean my car was returned to me. I would recommend you to anyone needing body repair on their vehicle. Thank you. Mary

Likely to Recommend

Repair Quality

Customer Service

They did a great job and kept me informed all the way through the process.

Likely to Recommend

Repair Quality

They went above and beyond. Even repaired minor cosmetic blemishes not apart of the accident!

Customer Service

My Experience

Great people.Thank you

Likely to Recommend

Repair Quality

Customer Service

Great staff

Likely to Recommend

Repair Quality

Customer Service