Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
did a really good job on repairing the damage on my vehicle, basically made it look like i was driving out of the dealer again
My Experience - 5.0/5.0 -
I cannot give enough kudos to Joshua and the Caliber team. Joshua guided us ably through the period with a calm, competent hand and a pride for the high quality and teamwork of his repair team. Extremely responsive, clear, knowledgeable, helpful. The repair is simply excellent. Thank you!
My Experience - 5.0/5.0 -
Great job - very timely and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication, excellent customer service, excellent body work, timely.
Likely to Recommend - 2.5/5.0 -
It depends on if they complete the repair
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great service and experience from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bri was awesome! Second time working with her! Both times were great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0 -
Customer service was like nothing I’ve seen before, everyone was very attentive and informative
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 out of 10 I recommend
Repair Quality - 5.0/5.0 -
10 out of 10 I recommend anyone to use caliber collision to get your cars repaired they do they do the best repairs ever this was my second time going through them and I was impressed looks like nothing ever happened to my car 🚘 so thanks to the employees they did a great job
Customer Service - 5.0/5.0 -
I recommend anyone that’s getting there car repaired to take it to caliber collision they do the best work nice friendly service
My Experience - 5.0/5.0 -
Joshua provided great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. I will definitely come back. Thanks.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bri provided excellent customer service and continuous updates. My vehicle was complete weeks earlier than I had anticipated and even a week earlier than they had estimated.
My Experience - 5.0/5.0 -
Joshua was great throughout the entire process of estimating, scheduling and completing the work in a timely fashion - including keeping me updated on progress. The work was done well and better than expected. I would use them again! Thanks for the great experience Joshua!!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The car repair looked good and my trunk opens fine. My only concern was that my back brake light did not work. I went out of town the next day. Not knowing that the wiring had been shifted some and the bulb was no longer connected. A bit sad that the car was not up to code, but once someone alerted me to the light not working, Auto Zone took care of my need
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I still need to sort out reimbursement of my deductible I paid to Caliber, so I will be very satisfied once that happen. My insurance also paid the deductible amount, so it was paid twice.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They left the tail gate unlocked, so when I got home, the door was down and some storage organization unit must have fallen out.. I had heard it moving around when I was driving home, but when I got home the tailgate was down and it wasn’t in there.