Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Perfect repair and savvy management of claim
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
The team went above and beyond what I expected in the areas of communication, service and speed.
Customer Service - 5.0/5.0 -
Matthew did an excellent job taking care of my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service from intake throughout the process to the return.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an awesome experience. The tech assigned to my vehicle was very professional, kind, cordial, and made everything very easy. My repair was done well before the quoted date, the repair exceeded my expectations, and he ran my rental back for me to save my time and money on an uber. Additionally, my rental got a tow sticker on it the day I had to return it, and the agent assisted by removing it for me before returning the rental since I didn’t have the necessary blade to do so. I would 1,000% trust them with any of my future repairs.
My Experience - 5.0/5.0 -
Joshua has been great! Unfortunate car accident but they were amazing with communication through the entire process. Thank you Joshua and Caliber Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke to was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you to Joshua C. and everyone else (just didn’t get their names). The experience was great and stress free. You over delivered!!
My Experience - 5.0/5.0 -
I had an excellent experience at Caliber Collision! Bri was very communicative and punctual, and the team repaired my car very quickly and with precision. I am very happy with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision was great. Joshua made my experience seamless. His communication was outstanding. He represented your company as any company would want.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Caliber Collision was great. Joshua made the experience seamless. He navigated the repair of my car with great expertise. If I have the unfortunate need to have my car repaired again, I will return. I’d recommend you guys without hesitation!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had an outstanding experience with Joshua Carpenter at Caliber Collision off Ben White in Austin. He kept me fully in the loop throughout my car repairs, communicating every step—whether it was delays, part updates, or progress. Beyond his professionalism, Joshua was incredibly kind and always made sure I felt taken care of. He made the whole process smooth and stress-free. I’d wholeheartedly recommend him and Caliber to any of my family and friends. Truly amazing service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Great work, pretty good turn around time, wild prices.
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Super friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
just please secure the batteries the way they were originally secured and don’t take them out of their mount if it’s not necessary
Repair Quality - 5.0/5.0 -
The repair appears to be great. The only thing I was a bit upset to see is that my battery was just thrown in sideways and not secured the way I had originally placed it. I can understand, disconnecting the battery, but I don’t know why it would have been removed from its secure amount for the repair when the cables could’ve just been disconnected and pushed down the side. What’s more, when it was reconnected, it was just put in its place at an angle and not mounted into the holder that keeps it from bouncing around.
Customer Service - 5.0/5.0 -
very friendly administrative and repair representatives
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the service that you’ve provided… Thank you very much
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I encountered was extremely kind, professional. Joshua explained the damages, repairs, and process clearly and effectively. Would definitely recommend Caliber Collision.