Caliber - Austin - Ben White
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
Due to the poor quality of repair with the trim falling off, it’s hard to recommend
Repair Quality - 1.0/5.0 -
My trim fell off after taking my car on the highway which tells me the parts were not installed correctly
Customer Service - 4.0/5.0 -
Matthew is a nice person
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, they kept me very well informed on all of the process of my car repair and we’re very kind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and keep me updated on everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joshua was so helpful and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joshua was very helpful and was always texting us with updates.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very knowledgeable and helpful. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and wonderful job on my car.
Customer Service - 5.0/5.0 -
Great work and great communication
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent and the car came back in great condition. I owe much of the quality of service to my Service Advisor, Joshua Carpenter. He consistently ensured that I was updated with each step of the service process and has set my expectations very high for any auto body work down the line. I'd much hope that Joshua get the opportunity to teach his expertise to others at Caliber Collision in the future.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would mention y'all to all the family in France.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went well did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the results and the time it took. The truck is good as new!
Customer Service - 5.0/5.0 -
The service representative kept me updated throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
Been good with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated of the process.
Customer Service - 5.0/5.0 -
They are courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The whole process was smooth and I was kept in the loop every step of the process journey. Bri was very professional and helpful. I appreciate the support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was moved to another Caliber location from the one closest to me. I was not consulted about this move. Second, Caliber had not forwarded the damage estimate to USAA when I came to pick the car up. That resulted in my having to pay a $200 deductible which had been held by USAA until they receive the estimate. I have no complaints about the quality of the repairs.